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Rezgo

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
Pay-as-you-go
Free Trial unavailable
Free version
User corporate size
Small
Medium
Large
User industry
  1. Arts, entertainment, and recreation
  2. Public sector and nonprofit organizations
  3. Retail and wholesale

What is Rezgo

Rezgo is a booking and reservation platform for tour and activity operators to sell tickets online and manage availability, customers, and payments. It supports embedding booking widgets on operator websites and distributing inventory through reseller and marketplace channels. The product focuses on tour-specific workflows such as departures, capacity controls, waivers, and agent/reseller pricing.

pros

Tour-specific booking workflows

Rezgo supports common tour-operator needs such as scheduled departures, capacity-based inventory, add-ons, and customer manifests. These capabilities reduce reliance on generic appointment-style booking tools. It also provides tools for handling vouchers and check-ins that align with on-the-ground operations.

Website embeds and APIs

Rezgo offers embeddable booking components that operators can place on their own websites without building a full custom checkout. It also provides API options for integrating booking into custom sites or connecting to other business systems. This helps teams that need more control over the customer experience than a hosted booking page alone.

Reseller and channel distribution

Rezgo includes features for working with agents/resellers, including partner access and commission or net-rate style pricing models. It supports distributing tours beyond the operator’s direct website, which is important for many activity businesses. This can centralize inventory management across direct and indirect sales channels.

cons

Limited end-to-end travel suite

Rezgo primarily addresses tours and activities rather than full travel arrangement workflows such as multi-component itineraries, air/hotel packaging, or complex group travel operations. Organizations that need broader travel-agency style back office functions may require additional systems. This can increase integration and process overhead for travel arrangers.

Customization may require technical work

While embeds and APIs enable flexibility, deeper customization of the booking flow and integrations typically requires developer effort. Smaller operators without technical resources may rely on out-of-the-box templates and settings. This can constrain highly tailored UX or specialized operational requirements.

Reporting depth varies by use case

Standard operational and sales reporting is available, but advanced analytics, highly customized dashboards, or complex financial reporting may not meet every organization’s needs. Some teams may export data to external BI or accounting tools for deeper analysis. This adds steps for organizations with strict reporting requirements.

Plan & Pricing

Pricing model: Pay-as-you-go (transaction fees) Free tier/trial: Rezgo allows free account signup and to "try" the system with test bookings; booking fees apply only when you accept real bookings. There is no published time-limited free trial. Example costs:

  • Web/online booking fee — 4.9% per online booking.
  • Point-of-sale (POS) booking fee — 0.9% per POS booking.
  • Custom — High-volume businesses can request tailored/custom rates (contact sales). Discount options: Custom rates/discounts may be available for very high-volume clients via sales/contracting. Notes: No monthly subscription fees; Rezgo states there are no user, booking, or feature limits tied to pricing — all core features are available upon signup. Fees can be passed to customers or absorbed by the operator.

(Info sourced only from Rezgo's official website: pricing page and support docs.)

Seller details

Rezgo Inc.
Vancouver, British Columbia, Canada
2009
Private
https://www.rezgo.com/
https://x.com/rezgo
https://www.linkedin.com/company/rezgo

Tools by Rezgo Inc.

Rezgo

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