
Runrun.it
Project collaboration software
Project cost management software
Project management software
Task management software
Workflow management software
Project, portfolio & program management software
Process automation software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$9 per user per month
Small
Medium
Large
- Accommodation and food services
- Retail and wholesale
- Media and communications
What is Runrun.it
Runrun.it is a cloud-based project and task management platform used to plan work, assign tasks, and track execution across teams. It is commonly used by service organizations such as marketing, creative, IT, and operations teams that need visibility into workload, deadlines, and delivery status. The product emphasizes time tracking, workload/capacity views, and reporting that connects effort to projects and clients. It also includes workflow features such as task statuses, approvals, and automation rules to standardize recurring processes.
Strong time and effort tracking
Runrun.it includes built-in time tracking at the task level, which supports measuring effort spent by person, project, and client. This helps teams that bill time or need to compare planned versus actual work. Reporting typically leverages tracked time to support productivity and delivery analysis. For organizations that require time-based accountability, this is more central than in many general work-management tools.
Workload and capacity visibility
The platform provides views intended to show who is overloaded and what work is queued, supporting resource balancing. This is useful for agencies and shared-service teams that manage many concurrent requests. Capacity-oriented views can reduce reliance on spreadsheets for staffing decisions. It also supports prioritization by making bottlenecks visible at the individual and team level.
Workflow standardization features
Runrun.it supports configurable task states and structured workflows that help teams apply consistent steps (e.g., review/approval) across projects. Automation and templates can reduce manual setup for recurring work. This is valuable for teams that manage repeatable processes and need auditability of task progression. Collaboration features (comments, notifications, attachments) keep execution context within the work item.
Limited native portfolio governance
While it supports multiple projects and reporting, deeper portfolio/program governance capabilities (e.g., advanced roadmapping, dependency management, and strategic alignment frameworks) may be less comprehensive than tools designed primarily for PPM. Organizations with formal program management offices may need additional processes or external reporting. This can increase administrative overhead for enterprise portfolio use cases. Fit is typically stronger for operational delivery than for top-down portfolio planning.
Automation depth may vary
Workflow automation is present, but complex cross-system orchestration often depends on integrations or external automation platforms. Teams seeking extensive no-code process automation across many business apps may find native capabilities insufficient for advanced scenarios. This can lead to additional integration work for multi-step approvals, data synchronization, or custom triggers. The practical limits depend on the available connectors and API coverage.
Learning curve for process-heavy setups
Teams that adopt detailed workflows, time tracking, and capacity management may face a steeper onboarding effort than lightweight task boards. Successful use often requires agreement on statuses, estimation practices, and tracking discipline. Without consistent usage, reporting quality can degrade. This makes change management and training important for rollout.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Free | US$0 | Up to 5 users; unlimited guest users; unlimited tasks; up to 20 boards; attachments up to 50 MB; metrics for last 31 days; advanced automations; forms; portals; custom fields; support by chat, phone and email; API access; Power BI integration; email logging in tasks. |
| Business | US$9 per user/month (annual billing) | Minimum 5 users; unlimited guest users; unlimited tasks; unlimited boards; attachments up to 5 GB; unlimited reports; advanced automations; forms; portals; custom fields; prioritized support via chat/phone/email; API access; Power BI integration. |
| Enterprise | US$25 per user/month (annual billing) | Large-enterprise features: account manager, SLA, POC, advanced security controls (SSO, IP filters), private cloud/on-premise options; contact sales for custom pricing and services. |