Salesmate
CRM software
AI sales assistant software
Email tracking software
Outbound call tracking software
Sales engagement software
Sales performance management software
Sales acceleration software
Sales analytics software
General-purpose AI agents
Help desk software
Live chat software
Agentic AI software
AI agents
Insurance software
Insurance CRM software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$23 per user per month
Free Trial
Free version unavailable
Small
Medium
Large
- Real estate and property management
- Media and communications
- Professional services (engineering, legal, consulting, etc.)
What is Salesmate
Salesmate is a cloud-based CRM platform for managing contacts, deals, and sales activities across email, calling, and messaging channels. It targets small to mid-sized teams that want a single system to track pipeline, automate follow-ups, and capture engagement signals such as email opens and link clicks. The product combines CRM records with built-in email sequences, calling features, and workflow automation, and it also offers customer chat and basic support tooling. It positions itself as an all-in-one sales workspace rather than a standalone point solution for a single channel.
All-in-one sales workspace
Salesmate combines core CRM objects (contacts, companies, deals) with built-in sales engagement features such as sequences, email tracking, and calling. This reduces reliance on separate tools for basic outreach and activity capture. For teams that want a consolidated stack, it can simplify setup and day-to-day workflows compared with assembling multiple specialized products.
Automation and activity capture
The platform includes workflow automation for tasks like lead assignment, follow-up reminders, and stage-based actions. Email and calling activity can be logged against CRM records to support pipeline visibility and rep accountability. These capabilities help standardize processes for smaller teams that need repeatable outreach and consistent data entry.
Broad integrations and APIs
Salesmate supports integrations with common business apps (e.g., email providers, calendars, and other SaaS tools) and provides API access for custom connections. This helps organizations connect CRM data to marketing, support, and reporting workflows. Integration options are important when comparing CRM platforms that vary widely in ecosystem depth and extensibility.
Not enterprise-grade depth
Salesmate focuses on SMB and mid-market needs and may not match the breadth of enterprise CRM suites in areas like complex territory management, advanced governance, or large-scale customization. Organizations with highly specialized sales operations can outgrow the platform’s native capabilities. Larger deployments may require additional tools or custom development to meet advanced requirements.
AI capabilities vary by use case
Salesmate includes AI-related features, but the scope and maturity can differ across functions (e.g., writing assistance vs. deeper forecasting or autonomous agent workflows). Teams evaluating it specifically as an AI sales assistant or agentic AI platform should validate which AI features are available in their plan and how they perform in real workflows. Some AI use cases may still require third-party tools.
Support and help desk are lighter
While Salesmate offers live chat and support-oriented features, it is primarily designed as a sales CRM rather than a full help desk platform. Companies needing robust ticketing, SLAs, knowledge base depth, and advanced service analytics may find the service tooling limited. This can lead to adopting a dedicated customer support system alongside the CRM.
Plan & Pricing
Salesmate CRM (tiered subscription)
| Plan | Price | Key features & notes |
|---|---|---|
| Basic | $23 per user / month (monthly billing) | Contact & company management, activity/task management, calendar sync, deal pipelines, full email sync, templates & tracking, meeting scheduler, standard dashboards, web forms. Includes 5K Smart Flow credits/user/month. Try for Free. |
| Pro (Most Popular) | $39 per user / month (monthly billing) | Everything in Basic, plus Sequences, Product & Quote management, Ticket management, Team inbox, Team management, Custom dashboards & reports, Field-based permissions, Formula fields, SSO, Sandy AI. Includes 10K Smart Flow credits/user/month. |
| Business | $63 per user / month (monthly billing) | Everything in Pro, plus Deal credit split, Custom modules, Duplicate management rules, Surveys, SLAs, Advanced goal management, Calculated fields, Power dialer, Voicemail drop. Includes 15K Smart Flow credits/user/month. |
| Enterprise | Custom pricing (contact Sales) | Everything in Business, plus Audit logs, Dedicated onboarding consultation, Dedicated account manager, IP restriction, Quarterly business review, Dedicated IP (1 included), 24x7 support. Note: Enterprise onboarding packages start from $1,999 (as listed). |
Notes: Annual billing option is offered (site states "Save Up To 20%" when billed annually); the page advertises a 15-day free trial (no credit card required).
Skara AI (AI Agents) — tiered subscription
| Plan | Price | Key features & notes |
|---|---|---|
| Lite | $79 per month (monthly billing) | 1 GB vector data, up to 3 users, up to 2 AI Pilots, 30K credits. |
| Plus | $159 per month (monthly billing) | 2 GB vector data, up to 10 users, up to 5 AI Pilots, 60K credits. Includes AI semantic search add-on, Product FAQ & Product attribute add-ons. |
| Max | Custom pricing | Custom vector/user/pilot/credit limits and add-ons; contact Sales. |
AI Pilots / Credits & usage-based rates (official support article)
Pricing model: Token/credit-based consumption for AI Pilots (credits deducted per message/usage). Examples of model input/output rates (per official token-cost table):
- GPT-4.1 nano: Input $0.10 / 1M tokens, Output $0.40 / 1M tokens (≈ 0.53 credits per message)
- GPT-4.1 mini: Input $0.40 / 1M, Output $1.60 / 1M (≈ 2.1 credits per message)
- GPT-4.1: Input $2.00 / 1M, Output $8.00 / 1M (≈ 10.5 credits per message)
- GPT-4o mini: Input $0.15 / 1M, Output $0.60 / 1M (≈ 0.78 credits per message)
- GPT-4o: Input $2.50 / 1M, Output $10.00 / 1M (≈ 13.13 credits per message)
- o4-mini / o3 / o3-mini / o1-mini: Input $1.10 / 1M, Output $4.40 / 1M (≈ 5.78 credits per message)
- o1: Input $15.00 / 1M, Output $60.00 / 1M (≈ 78.75 credits per message)
TTS/STT example charges (per official support article):
- TTS: Rime — $0.02 per minute (@500 chars) ; ElevenLabs — $0.07 per minute (@500 chars)
- STT: Deepgram – Nova 2 — $0.00538 per minute (@500 chars equivalent in article)
Add-ons & other usage fees (official site):
- Automation Journeys (marketing automation) are charged per enrolled contact with slab pricing (first 1,000 contacts billed $30/month; 1,001–10,000 billed $15/month per 1,000; overage rates apply as listed on support pages).
- AI search SKU add-ons: $150 for 1K SKUs, $500 for 5K SKUs, $100 per additional 1K SKU (as listed).
Seller details
Salesmate Inc.
Ahmedabad, Gujarat, India
2016
Private
https://www.salesmate.io/
https://x.com/salesmate_io
https://www.linkedin.com/company/salesmate
