Scoold
Q&A platforms
Knowledge management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
Take the quiz to check if Scoold and its alternatives fit your requirements.
€49 per month
Free TrialFree version
Small
Medium
Large
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What is Scoold
Scoold is an open-source Q&A and knowledge-sharing web application designed to help teams and communities ask questions, post answers, and organize discussions with tags and moderation. It is used for internal knowledge bases, developer support, and community help centers where searchable, threaded Q&A is the primary interaction model. Scoold is built on the Para backend and is commonly deployed as a self-hosted service, with options to integrate authentication providers and external services.
Open-source and self-hostable
Scoold is available as open-source software, which supports self-hosted deployments and internal control over data and configuration. This can be important for organizations with strict security, compliance, or residency requirements. It also enables code-level customization when out-of-the-box behavior does not fit specific workflows.
Q&A-first information structure
The product centers on questions, answers, comments, and voting, which fits support and knowledge-sharing scenarios where solutions emerge through discussion. Tagging and search help users find prior answers and reduce repeated questions. This model is straightforward for end users compared with broader community suites that include many content types.
Integrations for identity and tooling
Scoold supports integration patterns commonly needed for enterprise adoption, such as external authentication (e.g., SSO/OAuth providers) and configurable notifications. These capabilities help align the Q&A experience with existing identity and collaboration tooling. For teams migrating from other discussion or knowledge tools, this reduces friction in user onboarding.
Requires operational ownership
Self-hosting typically requires provisioning infrastructure, managing upgrades, monitoring, and backups. Organizations without in-house DevOps capacity may find ongoing maintenance burdensome compared with fully managed SaaS alternatives. Total cost of ownership can increase when factoring in hosting and support needs.
Narrower KM feature breadth
Scoold focuses on Q&A workflows rather than full knowledge management capabilities such as advanced document lifecycle management, rich page hierarchies, or extensive content governance. Teams needing a broader KM suite may need complementary tools for documents, policies, and structured knowledge articles. Reporting and analytics depth may also be more limited than dedicated enterprise KM platforms.
Ecosystem and support variability
As an open-source product, the availability of vendor-backed support, packaged integrations, and a large marketplace can be less predictable than with larger commercial platforms. Implementation quality may depend on internal expertise or third-party partners. Long-term roadmap and release cadence can be harder to assess without a formal enterprise product program.
Plan & Pricing
Self-hosted Scoold / Scoold Pro (one-time license)
| Plan | Price | Key features & notes |
|---|---|---|
| Scoold (Open Source) | Free | Downloadable open-source edition (Apache 2.0). Limited to 1 admin, up to 10 spaces (see site). |
| Scoold Pro (basic) | €499 per instance — one-time fee | Closed-source Pro binary; unlimited users; multiple premium features (SAML, multiple admins, unlimited spaces, file uploads, integrations). License valid per host/instance; basic support included. |
| Scoold Pro + Source Code | €1,999 per instance — one-time fee | Includes Pro binaries + full source code (private repo). Adds source-code access; higher support/permissions. |
Scoold Cloud (Hosted Scoold Pro servers — subscription)
| Plan | Price | Key features & notes |
|---|---|---|
| Small | €49 per month | Unlimited users; up to 1,000 concurrent users; subdomain + SSL; data encryption at rest; email support. |
| Large | €99 per month | Unlimited users; up to 10,000 concurrent users; subdomain + SSL; data encryption at rest; email support. |
Additional hosted notes:
- Every hosted Scoold server requires a Para app for storing data; Para app credits cost €25/app per month.
- Billing for Scoold Cloud is monthly; annual billing available (pay 10 months, get 2 months free).
- Prices do not include EU VAT (not applicable to customers outside the EU).
Seller details
Erudika
Sofia, Bulgaria
2013
Private
https://scoold.com/
https://x.com/getscoold
https://www.linkedin.com/company/erudika
