ServicePower HUB
Field service management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$10 one-time setup
Free Trial unavailable
Free version
Small
Medium
Large
- Energy and utilities
- Professional services (engineering, legal, consulting, etc.)
- Manufacturing
What is ServicePower HUB
ServicePower HUB is a field service management platform used to plan, dispatch, and manage service delivery across technicians, contractors, and service partners. It supports work order intake, scheduling, mobile execution, and service network coordination for organizations that run high-volume or geographically distributed service operations. The product emphasizes orchestration across multiple service providers and integration with upstream systems such as CRM/ERP and contact center tools.
Service network orchestration focus
The platform is designed to coordinate work across internal technicians and third-party service providers, which is important for organizations that rely on mixed service networks. It supports assignment and execution workflows that can span multiple parties rather than only a single in-house workforce. This orientation can reduce manual handoffs when compared with tools that primarily optimize a single dispatch team.
Scheduling and dispatch capabilities
ServicePower HUB includes core FSM functions such as work order management, scheduling, and dispatch. These capabilities support day-to-day operational control for field service teams, including managing capacity and appointment commitments. It is suitable for organizations that need a dedicated FSM layer rather than relying solely on general-purpose CRM modules.
Integration-oriented deployment
The product is commonly positioned as an operational hub that connects to existing enterprise systems (for example, CRM/ERP and customer service platforms). This approach can help organizations keep systems of record in place while using HUB for service execution. It can be beneficial in environments where multiple business applications must remain synchronized.
Implementation complexity risk
Deployments that involve multiple service partners, integrations, and custom workflows can increase implementation scope. Organizations may need dedicated project resources for process design, data mapping, and integration testing. This can be more involved than adopting lighter-weight tools aimed at small teams with minimal integration needs.
Mobile UX varies by use case
Field execution depends heavily on mobile workflows, offline behavior, and device management, which can vary by industry requirements. Some organizations may need additional configuration or complementary tooling to match specialized inspection, merchandising, or form-heavy scenarios. Buyers should validate technician usability with real job types and connectivity conditions.
Limited public pricing transparency
Publicly available, standardized pricing and packaging details are typically limited for enterprise FSM platforms like this. As a result, total cost of ownership often depends on modules, integration needs, and service network scale. This can make early-stage comparisons harder versus products with self-serve tiers and published pricing.
Plan & Pricing
Pricing model: Free licensing + Pay-as-you-go (payment processing) Free tier/trial: Free HUB license (permanently free); no time-limited trial listed Example costs:
- One-time setup fee: $10 (covers AML / KYB / KYC compliance checks)
- Payment processing transaction fee: 2.99% per card-not-present transaction (COD/online/email/text/phone collections) Notes & limits:
- ServicePower states "ZERO Licensing Fees" and advertises HUB as free to use (no recurring licensing fees).
- Payment processing currently unavailable for transactions in Washington, Idaho, and Michigan (per official page).
- Settlement frequency: twice weekly (every ~72 hours).
- No other pricing tiers or per-user/per-technician subscription fees are listed on the official HUB pages; other ServicePower solutions use "Request Pricing."
Seller details
ServicePower, Inc.
McLean, VA, USA
1996
Private
https://www.servicepower.com/
https://x.com/ServicePower
https://www.linkedin.com/company/servicepower/
