
Shiftbase
Workforce management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is Shiftbase
Shiftbase is a workforce management software product focused on employee scheduling, time tracking, and absence management. It is used by managers and HR/operations teams to plan shifts, capture worked hours, and maintain leave and availability records, typically for hourly and shift-based workforces. The product emphasizes self-service workflows for employees (e.g., viewing schedules and requesting leave) alongside manager tools for building rosters and monitoring labor hours.
Scheduling and time tracking core
Shiftbase centers on shift planning and time registration, which are the core workflows for many workforce management deployments. It supports day-to-day roster creation and tracking of worked hours in a single system. This makes it suitable for organizations that need operational scheduling without adopting broader planning suites.
Employee self-service workflows
The product supports employee-facing interactions such as viewing schedules and submitting availability or leave requests. Self-service reduces manual coordination between managers and staff and creates a consistent record of requests and approvals. This is particularly relevant for distributed or multi-location teams where schedule changes are frequent.
Absence and leave administration
Shiftbase includes absence/leave tracking as part of the workforce management workflow. Centralizing leave balances, requests, and approvals helps managers avoid scheduling conflicts and improves visibility into staffing gaps. This can simplify compliance with internal policies by keeping an auditable history of changes.
Limited enterprise WFM depth
Compared with more enterprise-oriented workforce management suites, Shiftbase may offer less depth in areas such as advanced forecasting, intraday optimization, and complex rules engines. Organizations with large contact-center-style environments or highly regulated scheduling constraints may require additional capabilities. Buyers should validate support for complex labor rules, multi-skill staffing, and scenario planning.
Integrations vary by stack
Workforce management tools often depend on integrations with payroll, HRIS, and identity providers. Shiftbase’s fit can depend on whether prebuilt connectors exist for a company’s current systems and how much configuration is required. Teams should confirm available APIs, supported payroll exports, and SSO options before standardizing.
Reporting and analytics scope
Operational reporting needs can extend beyond basic hours and absence summaries into labor cost analytics and performance dashboards. Shiftbase may not cover all advanced analytics requirements out of the box for organizations that need cross-site benchmarking or custom KPIs. Prospective customers should review report customization, export formats, and data retention controls.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Free | Free | 100% free (limited): max. 15 users/employees; core scheduling, time tracking, mobile apps. Will remain free. |
| Basic | From €30.00 per month (includes 6 employees); yearly billing reduces effective price to €27.00 per month (10% yearly discount) | Basic scheduling, time tracking & registration, staff availability, shift exchanges, open shifts, kiosk punch clock; includes onboarding & support. Additional employees: €4.00 per extra employee/month (monthly) or €3.60 per extra employee/month (annual). |
| Premium | From €72.00 per month (includes 12 employees); yearly billing reduces effective price (10% discount) | Everything in Basic plus premium scheduling, required shifts, skill-based scheduling, budget management, forecasting, flexpool, advanced surcharges, custom absence types, time-off balance expirations, unlimited kiosk punch clocks. Additional employees: €5.00 per extra employee/month (monthly) or €4.50 per extra employee/month (annual). |
| Enterprise | From €336.00 per month (includes 48 employees) | Tailored for multi-location / large deployments — contact sales for enterprise pricing and terms. |
Additional add-ons:
- App Center Plus: €20.00 per month (billed monthly) or €17.50 per month (billed yearly) — unlocks all integrations and API access.
- Compliance, Insights+, HR+ and other add-ons listed on pricing page (some listed as coming soon or per-employee/month).