Shipday
Grocery delivery software
Food delivery software
Route planning software
Direct store delivery software
Last mile delivery software
Courier software
On-demand delivery software
Distribution software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$19 USD per month
Free TrialFree version
Small
Medium
Large
- Accommodation and food services
- Arts, entertainment, and recreation
- Professional services (engineering, legal, consulting, etc.)
What is Shipday
Shipday is a delivery management platform used by restaurants, grocery stores, and local retailers to dispatch drivers, track deliveries, and provide customer-facing order tracking. It supports in-house fleets as well as third-party couriers, with web and mobile apps for drivers and dispatchers. The product focuses on operational workflows such as assignment, routing, proof of delivery, and delivery status notifications rather than being a consumer marketplace.
Dispatch and driver tracking
Shipday provides core last-mile operations features including order dispatch, driver mobile app workflows, and real-time tracking links for customers. Dispatchers can monitor delivery status and driver location to manage exceptions. These capabilities align with common needs for restaurant and local retail delivery operations.
Supports multiple delivery models
The platform is designed to work with both in-house drivers and external courier services, which helps businesses that mix fleet types by time of day or geography. This flexibility can reduce the need to run separate tools for different delivery channels. It also supports use cases beyond food, such as local parcel and retail deliveries.
Integrations for order intake
Shipday offers integrations and APIs intended to connect online ordering sources to delivery dispatch. This helps reduce manual re-entry of orders and improves status synchronization back to customers. For teams with multiple ordering touchpoints, integrations can streamline day-to-day operations.
Not a consumer marketplace
Shipday is primarily a delivery operations tool rather than a demand-generation marketplace. Businesses still need their own ordering channels or separate marketplace relationships to acquire customers. This can be a limitation for merchants seeking an all-in-one solution that includes consumer discovery and demand.
Advanced optimization may be limited
Route planning and batching capabilities may not match the depth of specialized route optimization platforms used for complex multi-stop distribution. Organizations with tight delivery windows, high stop density, or sophisticated constraints may require additional optimization tooling. Fit depends on fleet size, delivery complexity, and SLA requirements.
Enterprise governance features vary
Larger organizations often require advanced controls such as granular role-based access, auditability, custom reporting, and multi-entity administration across regions. Shipday’s suitability for these enterprise governance needs can vary by deployment and plan. Buyers should validate security, compliance, and administrative requirements during evaluation.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Basic (Starter) | $0 USD / month (Free Forever) | Up to 300 orders/month, up to 10 driver accounts, 1 dispatch account, driver app, dispatch/admin app, real-time driver tracking, live ETA tracking, photo & signature POD, basic reporting. Source: Shipday pricing page. |
| Professional Lite | Starts at $19 USD / month | 300 orders included; $0.04 per additional order; 15 driver accounts; 5 dispatch/staff accounts; live map view; SMS/WhatsApp messages; standard auto-dispatch; POD (1 picture & signature); integrations; email & phone support. |
| Professional | Starts at $39 USD / month | 300 orders included; $0.04 per additional order; unlimited paid orders; unlimited driver accounts; 5 dispatch/staff accounts; route optimization; API & webhook access; SMS/WhatsApp notifications; standard auto-dispatch. |
| Branded Premium (Branded) | Listed on page as starting at $39 USD / month — note: later in the page comparison the plan is listed as starting at $79 USD / month (site shows inconsistent values) | Branded driver app, branded delivery tracking, up to 15 users, barcode scanning & ID verification, custom branded order form, custom tracking SMS, route optimization, no “powered by shipday” badge, 24/7 chat support. (See note about inconsistent listed starter price on the same official page.) |
| Elite | Starts at $99 USD / month | 300 orders included; $0.20 per additional order; unlimited driver accounts; 15 dispatch/staff accounts; branded delivery tracking; barcode scanning & ID verification; access to 3rd-party delivery services (US/CA/AU); built-in promotions on tracking page; access to selected AI Agents; 24/7 chat & email. |
| Business AI (Business Advanced) | Starts at $349 USD / month | 1,000 orders included; $0.25 per additional order; unlimited driver accounts; unlimited dispatcher/staff accounts; full suite of AI Agents; geo-fencing; advanced notifications; custom reporting; enterprise dashboard for multi-locations; premium onboarding & dedicated support. |
Notes: All “Starts at” prices and included-order / overage details are taken directly from Shipday’s official pricing page. The page also contains a few duplicated/contradictory entries (e.g., Branded Premium shown as $39 in one block and $79 in the comparison), which I have noted rather than guessing which is correct.
Seller details
Shipday Inc.
Unsure
Private
https://www.shipday.com/
https://x.com/shipday
https://www.linkedin.com/company/shipday/
