ShipHero
3PL software
Warehouse management software
Shipping software
Distribution software
Inventory management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$1,850 per month
Free Trial
Free version unavailable
Small
Medium
Large
- Arts, entertainment, and recreation
- Retail and wholesale
- Media and communications
What is ShipHero
ShipHero is a cloud-based warehouse management and shipping platform used to run fulfillment operations for ecommerce brands and third-party logistics (3PL) providers. It supports core warehouse workflows such as receiving, putaway, picking/packing, returns, and inventory control, and it connects to common ecommerce platforms and marketplaces. The product also includes shipping label generation and rate shopping, with options to operate across multiple warehouses and sales channels.
WMS built for ecommerce
ShipHero focuses on high-volume ecommerce fulfillment workflows such as batch/wave picking, packing verification, and returns processing. It supports barcode-driven operations intended to reduce manual entry in day-to-day warehouse tasks. This positioning aligns with teams that need a WMS plus shipping in one system rather than a general-purpose ERP module.
Integrated shipping and rate shopping
The platform includes shipping label creation and carrier rate comparison within the same environment used for warehouse execution. This reduces the need to export orders to a separate shipping tool for many common use cases. It is particularly relevant for operations that ship parcel orders across multiple carriers and service levels.
Multi-channel inventory visibility
ShipHero centralizes inventory across connected sales channels and warehouses to support allocation and replenishment decisions. It is designed to keep stock levels synchronized as orders flow in from multiple storefronts and marketplaces. This helps fulfillment teams and 3PLs manage shared inventory pools and reduce oversells caused by disconnected systems.
Not a full ERP suite
ShipHero centers on warehouse execution, shipping, and inventory operations rather than end-to-end financials and procurement. Companies that need native accounting, complex purchasing, or advanced manufacturing functionality typically require additional systems. This can increase integration and reporting effort for finance-led workflows.
Complexity for small operations
The operational depth (barcode processes, warehouse configuration, and workflow setup) can be more than very small shippers need. Teams with low order volume or simple pick/pack processes may find onboarding and process design heavier than lightweight shipping-only tools. Ongoing administration may require an operations owner to maintain rules, locations, and user permissions.
Advanced logistics needs may require add-ons
Organizations with complex transportation requirements (e.g., route optimization, last-mile orchestration, or freight-centric workflows) may need complementary logistics systems. Similarly, highly specialized warehouse automation or bespoke 3PL billing requirements can drive additional customization or integrations. Fit depends on how far the operation extends beyond parcel-centric ecommerce fulfillment.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Standard WMS (Brand) | $1,850 per month (see note) | Includes: 5 users, 10 store connections, Real-time rate shopping, FREE onboarding, UNLIMITED SKUs & orders, Automation rules, Returns, Setup & training, Sandbox account, 24/7/365 support. (Official pages: brand-standard). |
| WMS for 3PLs | $2,145 per month (official listing on get.shiphero.com and site pages) | Includes: 5 users, UNLIMITED customer portals, UNLIMITED SKUs & orders, Lot & expiration tracking, 3PL billing, Sandbox account, Dedicated Account Manager, 24/7/365 support. |
| Enterprise WMS | Quoted / Contact sales | Enterprise features: All Standard features plus increased API rate, contract options, dedicated CSM; pricing is provided by quote on request. |
Other official pricing notes:
- ShipHero states a 30-day money-back guarantee / "try for 30 days" (risk-free, pay-as-you-go model) on its official site (this is a time-limited trial-like guarantee, see notes).
- Support: ShipHero documents an "Enterprise Support" tier listed as Monthly Software Subscription Fee + $1,000 per month on its official support page.
Note on conflicting official values: ShipHero pages show two different listed values for the Standard WMS on official pages (one page lists $1,850/month; other official marketing pages list $1,995/month). I have not attempted to reconcile those differences; see notes and sources.
Seller details
ShipHero, Inc.
New York, NY, USA
2013
Private
https://shiphero.com/
https://x.com/ShipHeroHQ
https://www.linkedin.com/company/shiphero/
