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ShipRocket

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
₹1,000 per month
Free Trial unavailable
Free version
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User industry
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What is ShipRocket

ShipRocket is a shipping and order fulfillment platform used by e-commerce merchants to create shipments, compare courier options, print labels, and manage tracking and returns. It is commonly used by small and mid-sized online sellers and marketplace-first brands that need multi-carrier shipping from a single workflow. The product emphasizes courier aggregation, automated shipping rules, and integrations with popular e-commerce platforms and marketplaces, with a strong focus on India-based shipping operations.

pros

Multi-carrier shipping aggregation

ShipRocket connects merchants to multiple courier partners through one account, enabling rate comparison and courier selection per shipment. This reduces the need to maintain separate carrier contracts and tools for label generation and tracking. It also supports common shipping workflows such as pickup scheduling, airway bill generation, and shipment status updates in a single interface.

Marketplace and store integrations

ShipRocket provides integrations that sync orders from e-commerce storefronts and marketplaces into a central shipping queue. This helps teams process higher order volumes without manual data entry and reduces label errors. The integration approach aligns with common needs in the reference set: consolidating orders, shipping, and tracking across channels.

Returns and tracking workflows

ShipRocket includes tools for shipment tracking and customer notifications, plus returns/RTO-oriented workflows that are relevant for cash-on-delivery and high-return categories. Centralized tracking views help support teams respond to delivery exceptions and delays. Returns handling features can reduce operational overhead compared with managing returns directly with each courier.

cons

Primarily India-centric operations

ShipRocket’s courier network, serviceability logic, and operational features are most aligned to India-based shipping. Companies with significant cross-border or non-India domestic fulfillment requirements may need additional tools or regional providers. This can increase complexity for brands operating multiple geographies.

Not a full freight TMS

Despite supporting shipping management, ShipRocket is not positioned as a full transportation management system for complex freight operations (e.g., multi-leg planning, tendering, carrier scorecards, and advanced freight audit). Organizations with pallet/LTL/FTL-centric logistics may find gaps in planning and procurement features. They may need a dedicated freight management platform alongside ShipRocket.

Limited dropship supplier management

ShipRocket can support shipping for dropship-like workflows, but it is not primarily a supplier network or dropship orchestration system. Capabilities such as supplier onboarding, catalog synchronization, automated purchase order routing, and multi-supplier SLA management are typically more specialized in dedicated dropshipping platforms. Merchants running complex multi-supplier dropship programs may require additional systems.

Plan & Pricing

Plan Price Key features & notes
Lite Free (₹0) Free plan with 0-month minimum sign-up; shipping rates start at ~₹26 per 500g; 1 ecommerce channel integration; basic support; pay-as-you-go shipping (zero monthly fees).
Basic ₹1,000 per month For sellers shipping ~60–100 shipments/month; shipping rates start ~₹24.58 per 500g (exclusive of GST); includes 2 channel integrations.
Advanced ₹2,000 per month For sellers shipping ~100–300 shipments/month; shipping rates start ~₹22.88 per 500g (exclusive of GST); up to ~10,000 SKUs; more channel integrations and setup assistance.
Pro ₹3,000 per month For sellers shipping ~300–1000 shipments/month; shipping rates start ~₹20.34 per 500g (exclusive of GST); up to ~25,000 SKUs; includes Key Account Manager, priority support.
Enterprise Custom pricing For sellers shipping >2500 shipments/month; bespoke enterprise solution — contact sales for pricing and terms.

Seller details

Shiprocket Private Limited
New Delhi, India
2017
Private
https://www.shiprocket.in/
https://x.com/shiprocket
https://www.linkedin.com/company/shiprocket/

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ShipRocket

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