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ShipWorks

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
$189 per month
Free Trial
Free version unavailable
User corporate size
Small
Medium
Large
User industry
  1. Arts, entertainment, and recreation
  2. Retail and wholesale
  3. Education and training

What is ShipWorks

ShipWorks is a desktop-based shipping software application used to import orders from connected ecommerce channels and create shipping labels across multiple carriers. It is typically used by small to mid-sized merchants and warehouse teams that need batch processing, packing workflows, and label printing. The product emphasizes local workstation performance and operational control rather than a browser-only workflow, and it supports automation rules for repetitive shipping tasks.

pros

Desktop batch shipping workflows

ShipWorks runs as a Windows desktop application, which can suit high-volume label creation and batch processing on a dedicated shipping workstation. Teams can scan, pack, and print labels in rapid sequences without relying solely on browser performance. This approach can be useful in warehouse environments where shipping stations are standardized and tightly controlled.

Broad store and carrier connectivity

ShipWorks connects to many ecommerce platforms and marketplaces to pull orders into a single shipping queue. It supports multiple carrier services and label types so users can compare services and generate labels from one interface. This reduces the need to switch between separate carrier portals and storefront admin tools.

Rules and automation options

ShipWorks provides configurable automation rules to apply shipping services, insurance, confirmation, and other settings based on order attributes. Users can standardize handling for common scenarios (for example, specific SKUs, destinations, or order values). This can reduce manual data entry and improve consistency across shippers and shifts.

cons

Windows desktop dependency

Because ShipWorks is primarily a Windows desktop application, it can be less convenient for teams that prefer browser-based access from any device. Organizations with mixed operating systems may need additional planning (for example, dedicated Windows machines or virtualization). This can also complicate remote work compared with cloud-first shipping tools.

Local setup and maintenance

Desktop deployment typically requires installation, workstation configuration, and ongoing updates on each shipping station. IT policies, user permissions, and device management can become a factor as the number of stations grows. Some teams may prefer centralized administration and updates that come with fully cloud-managed products.

Not a full OMS/WMS suite

ShipWorks focuses on shipping execution (importing orders, rate selection, label printing, and notifications) rather than end-to-end order management, inventory planning, or warehouse management. Businesses needing advanced inventory optimization, multi-warehouse orchestration, or last-mile delivery management may require additional systems. Integrations can address gaps, but they add configuration and operational overhead.

Plan & Pricing

Plan Price Key features & notes
Ecommerce Professional $189 per month 5,000 shipments/mo; 1 ship-from location; Phone & email support; Unlimited users & computers; Best Rate Tool; Guided onboarding; Unlimited white-glove support.
Warehouse Essential $389 per month 12,000 shipments/mo; 2+ ship-from locations; Intelligent order routing; Phone & email support; Unlimited users & computers; Best Rate Tool; Item pick-pack verification; Guided onboarding; Unlimited white-glove support.
Warehouse Professional $639 per month 25,000 shipments/mo; Same Warehouse features as above; Scaled for higher volume.
Warehouse Elite $799 per month 50,000 shipments/mo; Same Warehouse features; Highest published tier for large volumes.
Enterprise / Custom Custom pricing For >50,000 shipments/mo or custom high-volume needs — contact sales for Enterprise/custom plans.

Seller details

ShipWorks (a subsidiary of Auctane, LLC)
St. Louis, Missouri, USA
2003
Subsidiary
https://www.shipworks.com/
https://x.com/shipworks
https://www.linkedin.com/company/shipworks/

Tools by ShipWorks (a subsidiary of Auctane, LLC)

ShipWorks

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