Shopgate
Mobile e-commerce software
E-commerce software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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€299 per month
Free Trial
Free version unavailable
Small
Medium
Large
- Retail and wholesale
- Arts, entertainment, and recreation
- Accommodation and food services
What is Shopgate
Shopgate is a mobile commerce platform that helps retailers deliver shopping experiences on smartphones, typically through mobile storefronts and app-based commerce. It is used by e-commerce teams that want to improve mobile conversion and manage mobile-specific merchandising and content. The product historically focuses on integrating with existing e-commerce back ends and enabling mobile-first features such as app experiences and mobile checkout flows. Deployments commonly involve connecting Shopgate to an existing commerce stack rather than replacing the primary e-commerce platform.
Mobile-first commerce focus
Shopgate is designed around mobile shopping journeys rather than general-purpose web storefront management. This emphasis supports use cases like app-based shopping, mobile navigation patterns, and mobile-optimized checkout. For retailers prioritizing mobile revenue, this can reduce the need to assemble multiple mobile-specific tools.
Integrates with existing stacks
Shopgate is typically positioned to connect to an existing e-commerce platform and related systems, rather than requiring a full platform migration. This approach can fit organizations that want to keep their current catalog, order, and customer systems of record. It also supports phased rollouts where mobile improvements are delivered without replatforming the entire store.
App commerce enablement
The platform has been associated with enabling native or app-like mobile experiences, which can be important for brands that want an owned mobile channel. App-centric capabilities can support push notifications and repeat engagement patterns that are harder to replicate on mobile web alone. This can be a differentiator versus tools that focus primarily on web storefronts.
Potentially narrower ecosystem
Compared with larger commerce suites and widely adopted app-building ecosystems, Shopgate may offer fewer prebuilt integrations, extensions, or implementation partners depending on region and stack. This can limit flexibility when adding adjacent capabilities such as advanced search, personalization, or loyalty. Teams may need more custom development to reach parity with broader ecosystems.
Unclear current product status
Public information about Shopgate’s current ownership, roadmap, and active product packaging can be difficult to verify from primary sources. Buyers may need to confirm whether the product is actively maintained, what editions are available, and what support commitments exist. This increases procurement and implementation risk compared with vendors with clearer, current documentation.
Dependency on back-end platform
Because Shopgate commonly sits alongside an existing commerce platform, overall capabilities depend on the connected back-end systems and integration quality. Complex catalogs, promotions, and customer data flows can require additional integration work and ongoing maintenance. Organizations without strong integration resources may face longer time-to-value.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Starter | €299 per month | Exclusive for Shopify; 5,000 monthly app sessions included; 99.5% uptime SLA; Chat & Mail support; Basic marketing & design tools; Barcode scanner & store finder; Monthly contract; 30-day free trial available. |
| Growth | €699 per month | For Shopify+, Shopware, Adobe; 25,000 monthly app sessions included; 99.5% uptime SLA; Phone support; Dedicated onboarding manager; Filialverfügbarkeit (store availability), Click & Reserve, Customer card; Pro marketing tools; Annual contract. |
| Scale | €999 per month | For Shopify+, Shopware, Adobe; 50,000 monthly app sessions included; 99.9% uptime SLA; Prioritized support; Customer Success Manager; Multilingual (20+ languages); Developer & pro design tools; Annual contract. |
| Enterprise | From €1,499 per month | Unlimited integrations and app sessions; 99.9% uptime SLA; Support SLAs, 24/7 & developer support; B2B features; Custom integrations and app development; Customer Board membership; Typical 2-year contract; custom pricing and entitlements. |
Additional notes: Overage billing: when included app sessions are exceeded, additional blocks of 5,000 sessions are charged automatically (Starter: €149 per additional 5,000 sessions; Growth & Scale: €99 per additional 5,000 sessions). Longer contract terms may receive a 10% discount on fees.
Seller details
Shopgate GmbH
Butzbach, Germany
2009
Private
https://www.shopgate.com/
https://www.linkedin.com/company/shopgate/
