shopVOX
Retail management software
Retail software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$109 per month
Free Trial
Free version unavailable
Small
Medium
Large
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What is shopVOX
shopVOX is a cloud-based order and production management system designed primarily for print, sign, apparel decoration, and other custom product shops. It supports quoting, invoicing, job tracking, production scheduling, and customer communication in a single workflow. The product is typically used by small to mid-sized operators that need to manage custom orders rather than high-volume, barcode-driven retail transactions. It differentiates through job-centric production tracking and proof/approval-style processes common in custom manufacturing environments.
Job-centric workflow management
shopVOX is organized around quotes, sales orders, and jobs, which aligns with how custom print and sign shops operate. It supports tracking work-in-progress through production stages rather than focusing only on point-of-sale transactions. This structure helps teams coordinate front-office estimating with back-office production. It is a better fit for custom-order operations than general-purpose retail tools built primarily for standard SKU selling.
Quoting to invoicing continuity
The system connects estimating/quoting with invoicing and payment collection, reducing re-entry between steps. Users can manage customer records, order history, and job details in one place. This supports repeat business and reduces errors that occur when quotes and production tickets are managed separately. The workflow is oriented toward managing approvals and changes common in custom work.
Production tracking and scheduling
shopVOX includes tools for tracking job status and coordinating production tasks across a shop floor. This is useful for businesses that need visibility into due dates, bottlenecks, and capacity. Compared with retail-first platforms, the emphasis is on production milestones and internal handoffs. It can improve operational transparency for multi-step custom jobs.
Not a retail POS focus
shopVOX is not primarily designed as a modern, omnichannel point-of-sale system for fast checkout and store operations. Businesses that require advanced POS hardware support, complex promotions, or deep in-store inventory workflows may need additional systems. Its strengths are closer to order/job management than to store-front retail execution. This can limit suitability for traditional brick-and-mortar retail environments.
Limited enterprise retail breadth
Organizations needing multi-store retail management, advanced merchandising, or large-scale omnichannel capabilities may find the feature set less aligned. The product targets custom production shops more than enterprise retail chains. As a result, capabilities such as sophisticated assortment planning or large catalog governance may require complementary tools. Fit is strongest where custom jobs, not standardized SKUs, drive operations.
Integrations may require validation
Integration needs (accounting, ecommerce storefronts, shipping, and payments) vary widely by shop, and coverage should be confirmed for specific stacks. Some businesses may need middleware or custom work to connect shopVOX with existing systems. This can add implementation time and ongoing maintenance. Buyers should validate API availability, supported connectors, and data sync behavior during evaluation.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| shopVOX Express | $109 per month (base) | Ideal for small businesses; includes pricing tools, online proofing, job management, accounting integrations (QuickBooks Online, Sage One (UK & IE only), Xero). Site header also shows "+ $29 /user/mo"; however the FAQ on the same site states each additional user is $19/month for Express (see notes). No onboarding fees. Free 14-day trial available. |
| shopVOX PRO | $249 per month (base) | For larger companies; includes all Express features plus sales leads/CRM, advanced integrations, add-on features, premium support. Onboarding packages starting at $499. Site header shows "+ $49 /user/mo", while the FAQ states additional users are $29/month for PRO (see notes). |
Optional add-ons (listed on official pricing page):
- Email: $5 per user/month (listed as cost per user $5/month)
- E-Commerce: $199/month for 100 orders + $299 setup fee
- smartWrap: $99/month (includes Sign Elements Templates)
- Service Jobs: $49/month
- Inventory Management: $299/month + $999 setup & training fee
- Webhooks: $250/month
- Amazon S3 (storage): $50/month
- Multi Currency: $100/month
- Divisions (Multi Location): Contact Billing
Notes: The official pricing page includes two inconsistent presentations of per-user prices: the hero/pricing summary shows Express as "$109 /mo + $29 /user/mo" and PRO as "$249 /mo + $49 /user/mo", while the FAQ later on the same page states additional users cost $19/month for Express and $29/month for PRO. Both statements appear on the vendor's official site; I have not resolved the inconsistency and have reported both items in notes.
Seller details
shopVOX
Austin, Texas, United States
2009
Private
https://www.shopvox.com/
https://x.com/shopvox
https://www.linkedin.com/company/shopvox
