Showpass
Box office software
Event management platforms
Event registration and ticketing software
Mobile event apps
Event management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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Pay-as-you-go
Free Trial unavailable
Free version
Small
Medium
Large
- Arts, entertainment, and recreation
- Accommodation and food services
- Retail and wholesale
What is Showpass
Showpass is an event registration and ticketing platform used to create events, sell tickets online, and manage entry with digital ticket scanning. It supports event organizers and venues that need box office operations, customer communications, and reporting across single or recurring events. The product includes tools for ticket types, discounts, and attendee management, with mobile capabilities for on-site check-in.
End-to-end ticketing workflow
Showpass covers core ticketing functions from event setup through checkout, ticket delivery, and on-site validation. It supports common ticketing constructs such as multiple ticket tiers, promo/discount codes, and capacity controls. This makes it suitable for organizers that want a single system for both online sales and door operations.
On-site entry and scanning
The platform provides mobile tools for validating tickets at the door, which reduces reliance on printed lists and manual reconciliation. Check-in workflows typically include searching attendees and scanning digital tickets for faster throughput. This aligns with operational needs for venues and promoters running frequent events.
Organizer and sales reporting
Showpass includes reporting for sales performance and attendance, which helps reconcile payouts and track event outcomes. Organizers can monitor ticket sales by type and time period to support operational decisions. Reporting is a baseline requirement in this category and is present as part of the core product.
Limited enterprise back-office depth
For complex venue networks, performing arts organizations, or institutions with advanced fundraising/CRM requirements, Showpass may not provide the same breadth of back-office capabilities as specialized enterprise platforms. Organizations needing deep donor management, subscription/season packaging, or complex settlement rules may require additional systems. This can increase integration and process overhead.
Integration ecosystem varies
Integration options and prebuilt connectors can be a deciding factor in this space, especially for accounting, CRM, marketing automation, and data warehousing. If required integrations are not available out of the box, teams may need to rely on APIs, middleware, or manual exports. That can slow implementation and complicate ongoing operations.
Feature fit depends on event type
Event platforms often differ in support for nuanced use cases such as reserved seating, complex access control, multi-day credentialing, or exhibitor-style registration. Depending on the event format, organizers may find gaps that require workarounds or third-party tools. A detailed requirements review is typically needed before standardizing on the platform.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Essential | 1% + $0.59 CAD per paid ticket | Unlimited events; branded event pages and embeds; sell on event page or embed on your site; real-time reporting; no monthly fees; free events are free to use. |
| Professional | 2.5% + $1.69 CAD per paid ticket | Everything in Essential plus Ticket Packages (bundled pricing), Assigned Seating maps, tracking links, upsell/add-ons (merch, food tokens), waitlist functionality; contact Showpass to enable/upgrade. |
| Premium | Custom pricing | Enterprise / high-volume feature set: Group Sales, Memberships, Buy Now Pay Later, on-site hardware solutions, personalized support and services; pricing is custom and requires contacting Showpass. |
Notes: Prices above are Showpass service fees (per paid ticket) and are displayed in CAD by default. In addition to the Showpass fee, credit card processing fees apply: 2.9% + $0.30 CAD per paid item. Showpass states tickets can be sold in CAD, USD, or EUR and that organizers can choose to pass fees to buyers or absorb them. Showpass also states there are no monthly or hidden fees; organizers are charged only per paid item (Showpass fee + processing).
