Site Search 360
Site search software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$9 per month
Free TrialFree version
Small
Medium
Large
- Real estate and property management
- Retail and wholesale
- Accommodation and food services
What is Site Search 360
Site Search 360 is a hosted website search platform that crawls and indexes site content and provides an embeddable search UI for websites. It is used by marketing, content, and web teams that want to add on-site search without operating their own search infrastructure. The product includes configurable ranking, synonyms, autocomplete, and analytics to monitor queries and zero-result searches. It is typically deployed by adding a script/widget and configuring indexing and relevance settings in a web console.
Fast, low-code deployment
The product is designed to be implemented with minimal engineering effort using an embeddable search interface and a crawler-based index. This approach reduces the need to run and tune a separate search cluster. It fits common website search use cases where content is primarily public web pages. Teams can iterate on configuration without a full redevelopment cycle.
Built-in search analytics
Site Search 360 provides reporting on search terms, click behavior, and no-result queries to help teams improve content and relevance. These analytics support ongoing tuning such as adding synonyms and adjusting ranking rules. This is useful for non-technical stakeholders who need visibility into on-site search performance. It also helps identify content gaps and navigation issues.
Relevance tuning features
The platform includes configurable relevance controls such as synonyms, stop words, and weighting to influence ranking. Autocomplete and query suggestions help users refine searches and reduce friction. These features cover many standard site-search requirements without requiring custom search engineering. Configuration is typically managed through an administrative console.
Less control than self-hosted
As a hosted, crawler-based service, it generally offers less low-level control than running a search engine stack directly. Advanced custom ranking models, complex pipelines, or bespoke indexing logic may be harder to implement. Organizations with strict requirements for custom retrieval and scoring may find the configuration options limiting. Deep integration patterns can require workarounds compared with API-first search platforms.
Crawler indexing constraints
Crawl-based indexing can be less suitable for highly dynamic, personalized, or access-controlled content. Keeping indexes fresh depends on crawl schedules and the site’s structure, which can affect near-real-time updates. Sites with heavy JavaScript rendering or complex navigation may require additional configuration to ensure complete coverage. Content behind authentication typically needs alternative approaches.
Data residency and compliance fit
Using a third-party hosted search service can introduce constraints around data residency, security reviews, and vendor risk management. Some organizations require full control over infrastructure, logs, and retention policies that may not align with a SaaS model. Integration with enterprise identity, auditing, and compliance tooling may be limited compared with larger enterprise search suites. Buyers should validate hosting locations and contractual controls for their regulatory needs.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Free | $0 /month | 150 indexed entries; 1,000 monthly searches; sitemap indexing; community support; custom dictionary; result manager; Site Search 360 branding; starts free trial (no credit card). |
| Columbo | $9 /month | 1,500 indexed entries; 2,000 monthly searches; PDF/DOC/PPT/XLS indexing; email support; reduced Site Search 360 branding; popular search suggestions; starts free trial (no credit card). |
| Holmes | $49 /month | 3,000 indexed entries; 5,000 monthly searches; e-commerce search; PDF image extraction; document indexing (PDF/DOC/PPT/XLS); search map; email support; no Site Search 360 branding; popular search suggestions; starts free trial (no credit card). |
| Holmes Pro | $89 /month | 2,000 indexed entries; 5,000 monthly searches; e-commerce search; JavaScript crawling; search success tracking; YouTube video indexing; PDF image extraction; full document indexing; search map; email support; no Site Search 360 branding; popular search suggestions; starts free trial (no credit card). |
| Batman | $119 /month | Flexible indexed entries & monthly searches (5k+); e-commerce search; JavaScript crawling; YouTube video indexing; image optimization; search map; search success tracking; AI optimization; PDF image extraction; API access; email support; no Site Search 360 branding; starts free trial (no credit card). |
| Batman Pro | $374 /month | Higher flexible indexed entries & monthly searches; same advanced features as Batman plus expanded limits; API access; email support; starts free trial (no credit card). |
Notes: 10% discount for annual billing; prices shown are valid for JavaScript or API integrations; custom plans available (build-your-own).
Seller details
Site Search 360
London, United Kingdom
2012
Private
https://www.sitesearch360.com/
https://x.com/sitesearch360
https://www.linkedin.com/company/site-search-360
