SkyTouch Technology
Channel management software
Hotel management software
Hospitality software
Hotel software
Hotel industry software
Room booking reviews software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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- Arts, entertainment, and recreation
- Accommodation and food services
- Real estate and property management
What is SkyTouch Technology
SkyTouch Technology is a cloud-based hotel property management system (PMS) used to run day-to-day lodging operations such as reservations, front desk workflows, guest profiles, housekeeping status, and reporting. It targets independent hotels and small-to-midsize hotel groups that need a centralized system for managing rooms, rates, and operational tasks. The platform is positioned around a PMS-first approach with integrations to common hospitality systems (for example, distribution, payments, and guest engagement) rather than being solely a channel manager.
PMS-focused operational workflows
SkyTouch centers on core hotel operations such as front desk processes, room status management, and reservation handling. This makes it suitable for properties that prioritize operational control over a distribution-only toolset. Compared with products that emphasize short-term rental workflows, it aligns more closely with traditional hotel processes. It also supports multi-property use cases for groups that want standardized operations.
Cloud deployment and access
As a cloud-based system, SkyTouch supports access from standard web-connected devices without on-premises server management. This can reduce local infrastructure dependencies for smaller properties. Cloud delivery also typically simplifies updates and remote support compared with legacy installed PMS products. It fits hotels that want centralized administration across locations.
Integration-oriented ecosystem
SkyTouch is designed to connect with other hospitality tools through integrations, allowing hotels to assemble a broader stack around the PMS. This is relevant for properties that need to connect distribution, payment processing, or guest-facing systems. An integration approach can reduce manual re-entry across systems when connectors are available. It provides flexibility for hotels with existing vendor relationships.
Channel management may be secondary
While SkyTouch can integrate with distribution tools, it is not primarily positioned as a channel management specialist. Hotels that require advanced channel features (for example, complex mapping, granular rate rules, or deep OTA controls) may need an additional dedicated channel manager. This can increase vendor count and integration dependency. It may be less suitable for teams seeking an all-in-one distribution-first platform.
Feature depth varies by property type
Properties with non-standard lodging models (for example, mixed inventory, extended-stay nuances, or short-term rental style operations) may find some workflows less tailored than platforms built specifically for those segments. This can lead to reliance on workarounds or third-party tools. Fit depends on the hotel’s operational complexity and required modules. Evaluation typically requires a detailed workflow review.
Public product details are limited
Compared with some vendors in this space, publicly available documentation on modules, APIs, and packaged capabilities can be harder to validate without a sales or partner conversation. This can slow down early-stage technical assessment and integration planning. Buyers may need to confirm integration availability, implementation scope, and support terms directly. Due diligence may require references and a structured demo.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Basic | Per-room pricing — not listed publicly (contact Sales for custom quote) | Reservations; Housekeeping & Maintenance; 24/7 Support; SkyTouch University LMS; Automated Night Audit; Rate Management & automated revenue rules; Two-way channel distribution; Direct Billing; Guest Profiles; Reporting; Credit Card processing; POS; CRM; Enterprise administration/reporting listed |
| Independent (Popular) | Per-room pricing — not listed publicly (contact Sales for custom quote) | Same core PMS features as Basic with expanded configuration for independent properties; two-way channel integration; rate management; reporting; customizable add-ons |
| Enterprise | Per-room pricing — not listed publicly (contact Sales for custom quote) | Enterprise-grade offering: enterprise automation, administration and reporting; central reservations; multi-property features; integrations and customizable modules |
Notes: SkyTouch's official pricing page ("Pricing" / "Hotel PMS Pricing") describes a per-room pricing model that scales by number of rooms and offers a "FREE CONSULTATION" / contact-sales flow. No public numeric prices, tiers with dollar amounts, per-user or per-room rates, nor explicit free plan or time-limited trial durations were published on the vendor's official site.
