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SmartTouch POS

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
Pay-as-you-go
Free Trial unavailable
Free version
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User industry
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What is SmartTouch POS

SmartTouch POS is a point-of-sale system designed for restaurants and hospitality venues to manage order entry, table service, payments, and front-of-house operations. It is typically used by quick-service and full-service restaurants that need touchscreen terminals and workflow tools for servers and cashiers. The product is positioned as a restaurant-focused POS rather than a general retail POS, with emphasis on menu configuration and service operations. Deployment, supported hardware, and available integrations vary by reseller and region.

pros

Restaurant-focused order workflows

SmartTouch POS centers on restaurant service patterns such as table-based ordering, modifiers, and course or seat handling. This aligns with common needs in full-service dining where speed of order entry and accuracy matter. Compared with more general-purpose POS tools, a restaurant-first workflow can reduce configuration work for typical menu and service scenarios.

Touchscreen POS terminal model

The product is designed for touchscreen use at fixed terminals, which suits high-throughput counter and server stations. This model can support consistent staff training and standardized station setups. It also fits venues that prefer on-premise-style operations rather than relying entirely on consumer mobile devices.

Hospitality operations coverage

SmartTouch POS is positioned for hospitality environments where POS is part of day-to-day service execution. It commonly supports core front-of-house needs such as checks, discounts, and payment handling. For operators seeking a single POS layer for service, it can be a practical fit when advanced enterprise features are not required.

cons

Limited public product detail

Publicly available documentation and standardized feature matrices are limited, which makes it harder to verify capabilities before procurement. Buyers may need demos or reseller-provided materials to confirm specifics such as offline behavior, reporting depth, and supported peripherals. This can increase evaluation time compared with products that publish detailed specs and pricing.

Integration ecosystem uncertainty

Information on prebuilt integrations (delivery marketplaces, accounting, loyalty, kitchen display systems, and payment processors) is not consistently published. If integrations are required, operators may need custom work or rely on a specific reseller’s integration catalog. This can be a constraint versus platforms with well-documented app marketplaces and APIs.

Vendor identity not verifiable

The product name appears in the market without a clearly verifiable, authoritative vendor profile in widely accessible sources. Without confirmed corporate ownership and official channels, it can be difficult to assess long-term support, security practices, and roadmap commitments. Buyers should validate the legal entity providing the software, support SLAs, and data handling terms during contracting.

Plan & Pricing

Plan Price Key features & notes
Easy Free to start; 1.9% per order (no monthly fee); €0 setup Digital menu free forever ("MENÙ GRATIS per sempre"); receive orders in POS/tablet, thermal printer support, take-away & delivery, push notifications; SmartTouch Pay from 1.5% + €0.25; optional printer kit €149 + VAT.
Full €50 per month (monthly, cancellable) OR €480 per year (annual, discounted); €98 + VAT one-time Setup Pro fee Unlimited orders; includes same order/printing/delivery features as Easy; ability to suspend months; SmartTouch Pay from 1.5% + €0.25; optional printer kit available.

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