Sogolytics
Enterprise feedback management software
Survey software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$39 per month
Free TrialFree version
Small
Medium
Large
- Education and training
- Public sector and nonprofit organizations
- Construction
What is Sogolytics
Sogolytics is a survey and feedback management platform used to collect, analyze, and act on feedback from customers, employees, and other stakeholders. It supports common programs such as customer satisfaction (CSAT), NPS, employee engagement, and transactional surveys across web and email channels. The product combines survey design, distribution, reporting, and workflow features intended for teams that need ongoing feedback operations rather than one-off surveys.
Broad survey and program coverage
Sogolytics supports multiple feedback program types, including customer experience and employee experience use cases, within one platform. It provides templates and question types suited to structured survey workflows. This breadth can reduce the need to maintain separate tools for different internal teams running surveys.
Built-in analytics and reporting
The platform includes dashboards and reporting to summarize results and track trends over time. It supports segmentation and filtering to help teams compare responses across groups or time periods. These capabilities are useful for operational teams that need recurring reporting without exporting data for every analysis.
Workflow and action management
Sogolytics includes features aimed at closing the loop, such as routing or follow-up actions based on responses. This helps teams operationalize feedback by assigning items and tracking resolution. It is particularly relevant for service, HR, or CX teams that need accountability after surveys are completed.
Less suited to behavioral UX research
Sogolytics focuses on survey-based feedback rather than moderated/unmoderated usability testing, session replay, or in-product behavioral analytics. Teams looking to observe user behavior directly typically need additional research or digital experience tools. As a result, it may not replace platforms designed for qualitative UX studies or web/app interaction analysis.
Advanced customization can add complexity
As feedback programs scale, configuring branching logic, permissions, and multi-program reporting can require careful setup and governance. Organizations may need dedicated administrators to maintain consistent standards across teams. This can increase implementation time compared with lightweight survey tools used for simple, ad hoc questionnaires.
Integrations and data workflows vary by plan
Connecting survey data to downstream systems (e.g., CRM, helpdesk, BI, or data warehouses) often depends on available integrations, APIs, and plan entitlements. Some organizations may need custom work to align data models and automate workflows. This can be a constraint for teams with strict enterprise data architecture requirements.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Free Pro | $0 USD/month (Free Forever) | All platform features included; limited usage (e.g., 15 projects/year; 100 responses/project; 200 responses/year; 200 emails/year). No credit card required. |
| Pro | $39 USD/month (when billed annually — shown as billed $469/year) ; monthly view shows a higher monthly rate (limited-time discount applied) | All Pro Max features with higher usage limits than Free Pro: unlimited projects; unlimited responses/project; 15,000 responses/year; ~25,000 emails/year. Trial available. |
| Pro Max | $49 USD/month (when billed annually — shown as billed $589/year) ; monthly view shows a higher monthly rate (limited-time discount applied) | All features with highest response/email limits for self-service plans: unlimited projects; unlimited responses/project; 40,000 responses/year; ~50,000 emails/year. Priority support indicated. |
| Enterprise | Custom pricing | Contact sales for custom limits, multi-user/role-based permissions, SSO, advanced security/compliance (SOC 2, HIPAA support), integrations, dedicated account management, SMS invitations and managed services (add-ons). |
Seller details
Sogolytics, LLC
Herndon, Virginia, USA
Private
https://www.sogolytics.com/
https://x.com/sogolytics
https://www.linkedin.com/company/sogolytics/
