Spidergap
360 feedback tools software
Talent management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$1099 per year
Free Trial
Free version unavailable
Small
Medium
Large
- Agriculture, fishing, and forestry
- Accommodation and food services
- Retail and wholesale
What is Spidergap
Spidergap is a web-based 360-degree feedback tool used to run multi-rater assessments for employee development and leadership coaching. It supports configuring competencies and questions, collecting feedback from selected raters, and generating reports for individuals and administrators. The product is typically used by HR teams, managers, and coaches who need a structured process for feedback cycles rather than a full HR suite. It emphasizes configurable surveys and reporting focused on development-oriented 360 reviews.
Purpose-built 360 workflows
Spidergap focuses on end-to-end 360 feedback cycles, including participant setup, rater selection, invitations, reminders, and report delivery. This specialization can reduce process overhead compared with general-purpose form tools. It fits organizations that primarily need multi-rater feedback rather than broader HR modules.
Configurable competencies and questions
Administrators can tailor competencies, questions, and rating scales to match internal frameworks. This supports different programs such as leadership development, manager effectiveness, or role-based competency models. Configurability helps standardize feedback across cohorts while still allowing program-specific variations.
Reporting for development conversations
The product generates 360 reports intended for coaching and manager-employee development discussions. Typical outputs include aggregated rater group views and narrative comments to identify themes. This reporting orientation aligns with development use cases more than compliance-style performance documentation.
Limited broader talent suite
Spidergap is primarily a 360 feedback product and does not function as a full talent management system with end-to-end HRIS, payroll, or learning management. Organizations looking for a single platform for performance reviews, goals, compensation, and learning may need additional systems. This can increase integration and administration work.
Integration depth may vary
Compared with larger employee experience or HR platforms, available native integrations and API-based automation may be more limited or require additional configuration. This can affect user provisioning, org structure syncing, and downstream analytics. Buyers should validate SSO, directory sync, and export options against their IT requirements.
Not designed for continuous listening
The product is oriented around discrete 360 cycles rather than always-on engagement measurement or broad employee survey programs. If an organization needs frequent pulse surveys, lifecycle surveys, or advanced text analytics across many survey types, it may require a separate employee listening tool. This can fragment reporting across people programs.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Starter | £899 / €1099 / $1099 per year (includes 10 feedback recipients) | Best for small teams or those starting out. Additional recipients: £69 / €89 / $89 per year. Includes best-practice questionnaire template, fully customisable questionnaire, flexible collection methods, employee-friendly reports, personal development plan, add your logo, anonymise feedback, translate into 100+ languages. Free trial: run one 360° assessment free. |
| Pro | £1749 / €2199 / $2199 per year (includes 10 feedback recipients) | Best for growing teams. Additional recipients: £49 / €59 / $59 per year. Includes everything in Starter plus self-enrolment, file hosting, hide/show pages in reports, Single Sign-On (SSO). |
| Enterprise | Custom pricing (Talk to us) | Best for larger teams requiring tailored solutions. Includes 10 feedback recipients; additional recipients and pricing: contact sales. Adds volume discounts, dedicated account manager, 99.5% uptime guarantee, custom legal agreements. |
