Splynx
Billing software
Network management tools
Accounting & finance software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is Splynx
Splynx is an ISP management platform that combines subscriber management, network provisioning, and billing into a single system. It is used by internet service providers and wireless ISPs to manage customer onboarding, service plans, invoicing, and network access control. The product integrates with common network equipment and authentication systems (for example, RADIUS) and supports automation of provisioning and service changes. It also provides modules and integrations for payments, ticketing, and accounting workflows to connect operational and financial processes.
ISP-focused network provisioning
Splynx centers on ISP operational needs such as subscriber lifecycle management, service plan enforcement, and network access control. It supports integrations commonly used in ISP environments (for example, RADIUS-based authentication and network device integration) to automate provisioning and changes. This makes it more purpose-built for service providers than general-purpose billing or finance tools.
Billing tied to service usage
The platform links billing records to subscriber services, enabling invoicing that reflects active plans and service status. It supports recurring billing and payment processing integrations to reduce manual invoice handling. This alignment between network operations and billing can reduce reconciliation effort compared with using separate systems.
Modular platform with integrations
Splynx provides add-ons/modules and third-party integrations for functions such as payments, ticketing/helpdesk, and accounting connections. This allows providers to extend the core platform without replacing existing tools immediately. The modular approach can fit a range of ISP sizes and operational maturity levels.
Not a full ERP suite
While Splynx includes billing and finance-related features, it does not replace broad ERP capabilities such as advanced financial consolidation, complex procurement, or deep multi-entity accounting. Organizations needing enterprise-grade accounting controls may still require a dedicated accounting/ERP system. As a result, some finance processes may remain in external tools with integration and reconciliation work.
ISP domain learning curve
Configuration typically requires understanding of ISP concepts such as RADIUS, IP addressing, and network device policies. Teams without network engineering support may find initial setup and troubleshooting more complex than general SMB billing software. Implementation effort can increase when integrating diverse network hardware and existing customer data.
Customization depends on modules
Some capabilities (for example, specific payment gateways, ticketing workflows, or accounting exports) depend on available modules and integrations. If a required integration is not supported out of the box, organizations may need custom development or process workarounds. This can add ongoing maintenance overhead when external systems change APIs or requirements.
Plan & Pricing
| Plan / Item | Price | Key features & notes |
|---|---|---|
| Splynx license (subscription-based, price calculated by active subscribers) | Not published publicly — calculated via Splynx pricing calculator (see notes) | Entry-level license: minimal license starts at 400 active subscribers; licenses are counted in intervals of 100. Included: all system features, public add-ons & integrations, customer portal & mobile app, mobile app for field techs, unlimited administrator accounts. Support: technical support, frequent software updates, automatic backups, deployment & migration assistance. (Pricing is shown via the interactive calculator on the vendor site.) |
| ACS Server (TR-069) add-on | ACS 0–1000 devices: $100/month; 1001–2000: $200/month; 2001–3000: $300/month; 3001–4000: $400/month; 4001–5000: $500/month; 9001–10000: $1000/month | ACS pricing scales with number of managed devices; may require larger cloud server for >500 devices. |
| Whalebone Peacemaker (Protective DNS) add-on | Security & Management: $80/month up to 1,000 subscribers, then $0.08/subscriber; With Content Filtering: $160/month up to 1,700 subscribers, then $0.095/subscriber | Add-on licensed separately; per-subscriber step pricing after thresholds. |
| Accounting add-ons & integrations | Integration assistance required: minimum 2 hours at $70/hour; NetSuite and Zoho Books activation: one-time $1,000 (includes first 2 hours) | Accounting add-ons require paid integration assistance; additional integration hours/packages available at $70/hr. |
| Dedicated support / Integration packages | $70 USD/hour (sold in packages of 2, 5, 10 hours) | 2 hours of dedicated support included with subscription; additional support sold in packages. |
Seller details
Splynx s.r.o.
Prague, Czech Republic
Private
https://splynx.com/
https://x.com/splynx
https://www.linkedin.com/company/splynx/
