SentinelOne Vigilance Respond
Managed detection and response (MDR) software
System security software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is SentinelOne Vigilance Respond
SentinelOne Vigilance Respond is a managed detection and response (MDR) service that provides 24/7 monitoring, investigation, and guided or managed response actions for security alerts. It is typically used by organizations that want a vendor-operated security operations capability on top of SentinelOne’s endpoint and related telemetry. The service focuses on triage, threat hunting, incident validation, and response recommendations or actions to reduce time-to-detect and time-to-contain. It is commonly deployed for endpoint-centric MDR use cases and can extend to broader security operations workflows depending on the customer’s SentinelOne stack and integrations.
24/7 analyst-led monitoring
The service provides continuous monitoring and investigation by a dedicated security operations team rather than relying only on automated detections. This helps organizations that lack round-the-clock internal coverage validate alerts and prioritize incidents. It also supports escalation workflows so customers can align response actions with internal policies and change-control requirements.
Tight linkage to endpoint telemetry
Vigilance Respond is designed to operate closely with SentinelOne’s endpoint security and EDR capabilities, enabling analysts to use endpoint context during investigations. This can improve the speed and accuracy of triage for endpoint-driven incidents such as malware execution, suspicious persistence, or credential misuse. For organizations standardizing on SentinelOne agents, the operational model reduces tool sprawl compared with assembling separate MDR and endpoint products.
Guided and managed response actions
The service supports response recommendations and, depending on the engagement model, can help execute containment steps such as isolating endpoints or coordinating remediation tasks. This is useful for teams that need help translating detections into concrete actions and documentation. It also supports incident handling processes that require clear timelines, analyst notes, and customer communications.
Best fit for SentinelOne stack
The service is most effective when the customer uses SentinelOne’s endpoint platform as the primary source of detection and response telemetry. Organizations with heterogeneous endpoint tools or a strong preference for a SIEM-first operating model may need additional integration work to achieve comparable coverage. This can make the service less attractive for buyers seeking a fully tool-agnostic MDR provider.
Scope varies by service tier
MDR outcomes depend on what is included in the contracted service level, such as which data sources are monitored and what response actions the provider is authorized to take. Some organizations may require broader coverage (e.g., identity, email, network, cloud control planes) than what is available out of the box without additional SentinelOne modules or third-party integrations. Buyers typically need to validate exact inclusions, escalation paths, and response authority during procurement.
Potential overlap with internal SOC
Organizations with mature internal SOC processes may find duplication between provider-led triage and existing workflows, especially if internal teams already perform threat hunting and incident response. Aligning playbooks, ownership boundaries, and evidence handling can require process changes and ongoing coordination. This can add operational overhead if roles and responsibilities are not clearly defined.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| MDR Essentials | Contact Sales (not publicly listed) | Core detection coverage, 24/7 monitoring & triage, managed response & mitigation, basic threat hunting. Source: SentinelOne Wayfinder/Vigilance MDR product page. |
| MDR | Contact Sales (not publicly listed) | Advanced proactive hunting, Google Threat Intelligence (GTI), behavioral & periodic threat hunts, AI alert summaries, detection & response across endpoints/cloud/identity and supported 3rd-party telemetry. Source: SentinelOne Wayfinder/Vigilance MDR product page. |
| MDR Elite | Contact Sales (not publicly listed) | High-touch partnership with dedicated Threat Advisor, Incident Readiness & Response (IRR) retainers, full DFIR access, breach response warranty (up to $1M), turnkey onboarding. Source: SentinelOne Wayfinder/Vigilance MDR product page. |
Notes: SentinelOne’s public Pricing & Packages page lists Singularity platform endpoint package prices (e.g., Singularity Complete $179.99/endpoint annual, Singularity Commercial $229.99/endpoint annual) but indicates that Managed Threat Hunting & MDR (the managed service) is included at the Enterprise tier and requires contacting sales for pricing. No public per-endpoint or per-seat price for Vigilance Respond / Wayfinder MDR was found on the official SentinelOne site.
Seller details
SentinelOne, Inc.
Mountain View, CA, USA
2013
Public
https://www.sentinelone.com/
https://x.com/SentinelOne
https://www.linkedin.com/company/sentinelone/
