SureMDM by 42Gears
Remote support software
Enterprise mobility management software
Mobile device management (MDM) software
Unified endpoint management (UEM) software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$3.99 per device per month
Free Trial
Free version unavailable
Small
Medium
Large
- Agriculture, fishing, and forestry
- Accommodation and food services
- Retail and wholesale
What is SureMDM by 42Gears
SureMDM is a unified endpoint management (UEM) platform used to enroll, configure, secure, and monitor fleets of endpoints such as Android, iOS/iPadOS, Windows, macOS, Linux, and purpose-built devices. IT and operations teams use it for policy enforcement, application/content deployment, kiosk lockdown, compliance reporting, and remote troubleshooting. The product is offered as both cloud-hosted and on-premises deployments and includes remote control capabilities for supported device types. It is commonly used in scenarios such as retail, logistics, field services, education, and other environments with shared or task-focused devices.
Broad endpoint and OS coverage
SureMDM supports management across multiple operating systems and device types, including mobile devices, desktops, and rugged/IoT-style endpoints. This helps organizations standardize device administration across mixed fleets rather than using separate tools per platform. It also supports task-focused deployments such as kiosk and shared-device configurations. The breadth of coverage aligns with UEM use cases where policy and inventory need to span more than just mobile.
Flexible deployment options
The platform is available as a cloud service and as an on-premises installation, which can be important for organizations with data residency or internal hosting requirements. This flexibility can simplify adoption in regulated environments or in networks with limited internet access. It also enables different operational models (central IT vs. distributed sites). Deployment choice is a practical differentiator compared with tools that are cloud-only.
Device lockdown and provisioning
SureMDM includes capabilities for kiosk mode, policy-based restrictions, and automated provisioning workflows that support large-scale rollouts. These features are useful for dedicated-use devices in retail, warehousing, transportation, and education. Centralized app deployment and configuration reduces manual setup effort for new devices and replacements. The focus on operational device management complements remote support functions used for troubleshooting.
Remote support depth varies
Remote control and troubleshooting features depend on the endpoint OS and device permissions, and may not be uniform across all platforms. Organizations that prioritize technician-led remote support as the primary workflow may find purpose-built remote support tools offer deeper session features and integrations. In UEM-first products, remote support is often one module among many rather than the core experience. Buyers should validate unattended access, elevation, and session auditing needs per OS.
Complexity for small deployments
Because it covers enrollment, policy, compliance, apps, and multiple OS families, initial setup can require planning around profiles, groups, and role-based access. Smaller teams with only a few devices may find the administrative surface area heavier than lightweight remote access tools. Ongoing policy tuning and reporting can also add operational overhead. A proof-of-concept is typically needed to right-size configuration.
Ecosystem and integrations vary
Integration depth with identity providers, IT service management, and security tooling can vary by deployment model and edition. Organizations with mature automation requirements may need to confirm API coverage, webhook/event options, and prebuilt connectors for their stack. Reporting and compliance exports may require customization to match internal governance formats. Integration requirements should be validated against specific workflows (ticketing, zero-touch enrollment, conditional access).
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Standard | $3.99 per device/month (SaaS monthly) | Basic device management features; 3 admin users; 5 GB cloud storage; 1 month historical data. (SaaS annual SKU listed at $39.99 per device/year in 42Gears shop). |
| Premium | $5.49 per device/month (SaaS monthly) | Advanced reporting and features vs Standard; 25 admin users; 5 GB cloud storage; 3 months historical data. (SaaS annual SKU listed at $54.99 per device/year in 42Gears shop). |
| Enterprise | $7.99 per device/month (SaaS monthly) | Full feature set including mobile threat defense, unlimited admin users; 5 GB cloud storage; 6 months historical data. (SaaS annual SKU listed at $0.01 per device/year in 42Gears shop — appears as listed value). |
Additional official add-ons (from 42Gears pricing page): SureAccess (ZTNA) – $1.99 per device/month (add-on); SureIdP – $3.49 per user/month (add-on). On-premise deployment SKUs are available in the 42Gears business shop (examples shown: SureMDM Standard On-Premise $1.00/month, Premium On-Premise $5.39/month, Enterprise On-Premise $48.54/month).
Seller details
42Gears Mobility Systems Pvt. Ltd.
Bengaluru, India
2009
Private
https://www.42gears.com/
https://x.com/42gears
https://www.linkedin.com/company/42gears/
