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SurveyCTO

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
$225 per team per month
Free Trial
Free version
User corporate size
Small
Medium
Large
User industry
  1. Public sector and nonprofit organizations
  2. Agriculture, fishing, and forestry
  3. Transportation and logistics

What is SurveyCTO

SurveyCTO is a survey software platform for designing, deploying, and managing mobile and web-based data collection workflows. It is used by research teams, NGOs, and field operations groups to run structured surveys, audits, and monitoring programs, often in low-connectivity environments. The product combines form design, enumerator management, offline-capable data capture, and server-side data management with integrations for exporting and syncing data to analytics and storage tools.

pros

Strong offline field collection

SurveyCTO supports offline data capture on mobile devices with later synchronization when connectivity is available. This fits fieldwork scenarios where enumerators operate in remote locations or with intermittent networks. The platform also supports validation and skip logic to reduce data entry errors at the point of capture.

Advanced form logic and QA

The form design capabilities include complex branching, constraints, and calculations to enforce data quality during collection. It supports repeat groups and structured rosters for household, facility, or inventory-style instruments. These features help standardize collection across enumerators and reduce downstream cleaning effort.

Operational controls for teams

SurveyCTO provides tools for managing enumerators and deployments, including user roles and access controls. It supports monitoring of submissions and operational oversight for ongoing studies or programs. This aligns well with organizations that need consistent processes across multiple projects and field teams.

cons

Not a full DMP

Although it stores and manages collected survey data, SurveyCTO is not designed as an enterprise data management platform for unifying large-scale customer or marketing datasets. It does not focus on identity resolution, audience segmentation, or activation workflows typical of DMP-oriented products. Organizations needing those capabilities usually rely on separate data platforms and connectors.

Limited native analytics layer

The product emphasizes data capture and management rather than deep BI-style analysis and visualization. Teams often export to external tools for dashboards, modeling, or advanced reporting. This can add steps for stakeholders who expect analytics to be embedded in the same system.

Implementation requires technical skills

Complex instruments and integrations can require comfort with form logic, data schemas, and deployment practices. Organizations without technical survey operations staff may face a learning curve when building robust workflows. Ongoing maintenance (versioning forms, managing devices/users, and data pipelines) can also require dedicated process ownership.

Plan & Pricing

Plan Price Key features & notes
Basic $225 per team/month (annual billing) or $250 per team/month (monthly billing) 10 GB storage; 5,000 monthly submissions; 100 forms; unlimited devices & users; 24/7 expert support; public-private key encryption; Standard GDPR DPA; SOC2 compliance; Basic offline case management. 10% discount when paying for 12+ team-months.
Pro $315 per team/month (annual billing) or $350 per team/month (monthly billing) 25 GB storage; 10,000 monthly submissions; 500 forms; unlimited devices & users; 24/7 expert support; public-private key encryption; Standard GDPR DPA; SOC2 compliance; Server location selection; Annual access to SOC2 report; All plug-ins & limited API access; Basic offline case management.
Advanced $630 per team/month (annual billing) or $700 per team/month (monthly billing) Unlimited storage, submissions, and forms; unlimited devices & users; 24/7 expert support; public-private key encryption; Custom GDPR DPA; SOC2 compliance; Server location selection; Annual access to SOC2 report; All APIs & plug-ins; Advanced offline case management.
Enterprise Custom pricing (contact sales) Custom storage, submissions, forms; unlimited devices & users; 24/7 expert support; custom GDPR DPA; SOC2 compliance; server location selection; access to SOC2 report; all APIs & plug-ins; advanced offline case management; optional on-site/virtual training and Enterprise Success Team.

Additional official pricing notes:

  • Extra submission credits: 1,000 extra submission credits listed at $100 on the official pricing page.
  • Discounts: 10% discount for paying 12+ team-months up front (annual-equivalent discount); 20%+ discount for purchasing 10,000+ extra submission credits.
  • Trial & free tier: Official site documents a 15-day free trial (limits: 10 forms, 200 submissions total, 200 MB storage) and a permanently free Community subscription (limits: 1 team, 10 forms, 200 submissions/month, 200 MB storage).

Seller details

Dobility, Inc.
Cambridge, Massachusetts, United States
2012
Private
https://www.surveycto.com/
https://x.com/surveycto
https://www.linkedin.com/company/surveycto

Tools by Dobility, Inc.

SurveyCTO

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