Textedly
Conversational marketing software
Mobile marketing software
SMS marketing software
Proactive notification software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$29 per month
Free Trial
Free version unavailable
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What is Textedly
Textedly is a cloud-based SMS and MMS marketing platform used to send bulk text campaigns, automated messages, and two-way texts to opted-in contacts. It targets small to mid-sized organizations that need a straightforward way to run promotions, reminders, and customer updates via mobile messaging. The product focuses on list management, templates, scheduling, and basic automation rather than full multi-channel marketing orchestration. It also supports keywords and short forms for opt-in and lead capture.
Fast SMS campaign execution
Textedly centers on creating and sending SMS/MMS campaigns with scheduling, templates, and contact segmentation. This supports common operational use cases such as appointment reminders, event notifications, and promotional blasts. Compared with broader conversational platforms, the workflow is typically simpler and more SMS-first. That can reduce setup time for teams that only need texting rather than a full engagement suite.
Two-way texting and keywords
The platform supports inbound replies and keyword-based opt-ins, enabling basic conversational interactions and list growth. This is useful for lead capture (e.g., “Text JOIN to…”) and for handling simple customer responses. Two-way messaging can also improve follow-up compared with one-way notification tools. These capabilities align with SMS-centric engagement needs without requiring a full contact-center stack.
Contact management for SMS lists
Textedly includes tools to import contacts, manage subscriber lists, and track opt-in/opt-out status. This helps teams maintain compliant sending practices and reduces manual list handling. For organizations that do not already have a CRM or marketing automation system, built-in list management can be sufficient for day-to-day texting. It also supports recurring communications to defined groups such as members, patients, or customers.
Limited omnichannel capabilities
Textedly is primarily focused on SMS/MMS and does not provide the same breadth of channels as platforms that combine email, web chat, voice, and social messaging. Organizations seeking unified customer journeys across multiple touchpoints may need additional tools. This can create fragmented reporting and customer context across channels. It is best suited when SMS is the primary engagement channel.
Automation depth may be basic
While Textedly supports scheduled and automated texts, it generally does not match the advanced journey orchestration, lead scoring, and complex branching logic found in broader marketing automation suites. Teams with sophisticated lifecycle marketing requirements may outgrow the native automation features. Integrations can help, but they add configuration and ongoing maintenance. This can be a constraint for high-volume, multi-step campaigns.
Enterprise governance features unclear
Compared with larger customer engagement platforms, Textedly may offer fewer enterprise controls such as granular role-based permissions, audit trails, and advanced compliance administration. Larger organizations often require formal governance for templates, approvals, and data retention. If these controls are limited, teams may need process workarounds or external systems. Prospective buyers should validate administrative and security capabilities during evaluation.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Free (trial) | $0 — 50 text messages (14-day trial) | Free 14-day trial with 50 messages and 1 custom keyword; no credit card required. |
| Basic | $29 per month (billed annually) | 500 texts/month (monthly billing) or 600 texts/month (annual billing); 1 custom keyword; free incoming messages; unlimited contacts; picture messaging; 1 toll-free number; 1 10DLC number; 1 user seat; live chat support (Mon–Sun). |
| Bronze | $49 per month (billed annually) | 1,000 texts/month (monthly) or 1,200 texts/month (annual); 1 custom keyword; includes standard features listed for Basic. |
| Plus | $79 per month (billed annually) | 2,000 texts/month (monthly) or 2,400 texts/month (annual); 2 custom keywords; includes standard features; Note: Plus and higher required for Text-to-Pay and Text Reviews per vendor. |
| Enterprise | $125 per month (billed annually) | 3,500 texts/month (monthly) or 4,200 texts/month (annual); 3 custom keywords; includes standard features. |
| Elite | $169 per month (billed annually) | 5,000 texts/month (monthly) or 6,000 texts/month (annual); 4 custom keywords; includes standard features. |
| Business | $299 per month (billed annually) | 10,000 texts/month (monthly) or 12,000 texts/month (annual); 6 custom keywords; includes standard features. |
| Silver | $420 per month (billed annually) | 15,000 texts/month (monthly) or 18,000 texts/month (annual); 7 custom keywords; includes standard features. |
| Premium | $599 per month (billed annually) | 25,000 texts/month (monthly) or 30,000 texts/month (annual); 10 custom keywords; includes standard features. |
| Pro | $720 per month (billed annually) | 35,000 texts/month (monthly) or 42,000 texts/month (annual); 13 custom keywords; includes standard features. |
| Gold | $1,020 per month (billed annually) | 50,000 texts/month (monthly) or 60,000 texts/month (annual); 15 custom keywords; includes standard features. |
| Platinum | $1,920 per month (billed annually) | 100,000 texts/month (monthly) or 120,000 texts/month (annual); 20 custom keywords; includes standard features. |
| Diamond | $2,760 per month (billed annually) | 150,000 texts/month (monthly) or 180,000 texts/month (annual); 20 custom keywords; includes standard features. |
| Champion | $3,599 per month (billed annually) | 200,000 texts/month (monthly) or 240,000 texts/month (annual); 50 custom keywords; includes standard features. |
| Legend | $5,520 per month (billed annually) | 300,000 texts/month (monthly) or 360,000 texts/month (annual); 100 custom keywords; includes standard features. |
Notes & add-ons (as listed on vendor site): Extra texts: $30 for 500 additional messages; Extra Keywords: $10 per additional keyword; Monthly Telecom surcharge: $8 per account; Additional Teammates: $10 per month per teammate; Toll-free/10DLC numbers included per account. All details sourced from Textedly's official pricing and help pages.
