Timecounts
Volunteer management software
Nonprofit software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$59 per month
Free Trial unavailable
Free version
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What is Timecounts
Timecounts is a volunteer management platform used by nonprofits and community organizations to recruit, schedule, and communicate with volunteers. It supports tracking volunteer participation and coordinating shifts and events across programs. The product focuses on operational volunteer coordination rather than broader nonprofit functions like fundraising or donor CRM.
Volunteer scheduling and coordination
Timecounts centers on creating opportunities, assigning shifts, and managing sign-ups for volunteers. This fits organizations that need day-to-day coverage planning for events and ongoing programs. It reduces reliance on spreadsheets and email threads for shift coordination. The workflow aligns with common volunteer operations needs in this category.
Volunteer communication tools
The platform includes tools to message volunteers and send updates related to opportunities and scheduling. This helps organizations keep volunteers informed about changes, reminders, and logistics. Centralized communication can improve consistency compared with ad hoc outreach. It is particularly useful when multiple coordinators manage different programs.
Participation tracking for reporting
Timecounts tracks volunteer involvement so organizations can review attendance and participation history. This supports basic reporting needs such as hours/engagement summaries and program-level visibility. It can help with internal accountability and grant/program reporting where volunteer activity is a required metric. The focus remains on volunteer data rather than full constituent relationship management.
Limited nonprofit suite breadth
Timecounts is primarily a volunteer management tool, not an all-in-one nonprofit platform. Organizations that need integrated fundraising, donor management, or membership management may require additional systems. This can introduce duplicate data entry across tools. Fit is strongest when volunteer operations are the primary requirement.
Integration depth may vary
Compared with broader nonprofit platforms, integration options and prebuilt connectors may be more limited depending on the systems an organization already uses. Some organizations may need manual exports/imports or custom workflows to sync constituent data. This can affect reporting across programs, donors, and volunteers. Integration needs should be validated against the organization’s existing stack.
May not suit complex programs
Organizations with highly complex scheduling rules, multi-site staffing constraints, or advanced compliance requirements may find gaps. Some use cases require sophisticated role-based permissions, credential tracking, or automated matching logic. If these needs are central, additional configuration or complementary tools may be necessary. Evaluation should include real scheduling scenarios and reporting requirements.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Free | $0 | Unlimited volunteers; One Admin; Brandable Community Hub; Volunteer Directory with custom fields; Log volunteer time and total hours report; Shift schedule and events; Signup forms. |
| Pro | $59 per month (billed annually) — $69 per month month-to-month | Up to 10 Admins; Unlimited Forms; Document Storage; Checklist with expirations; Applications with screening for qualifications; Advanced reporting; Unlimited schedules; Group registration; Check-in Kiosk; Priority support. Pricing in USD; taxes not included. |
| Enterprise / Custom | Custom pricing — contact hello@timecounts.app | For organizations needing more admins, multiple locations, advanced permissions/automation/security, or custom setup. Contact sales for pricing. |
Add-ons (vendor site):
- Check-in Kiosk: $49/mo (listed as "coming soon").
- Training Sessions: $125/hour.
