Tookan
Fleet management software
Fleet tracking software
Route planning software
Last mile delivery software
Distribution software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$99 per month
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What is Tookan
Tookan is a cloud-based last-mile delivery and field service management platform used to plan, dispatch, track, and prove completion of deliveries or on-site jobs. It supports businesses that run driver or agent fleets such as couriers, food delivery, retail delivery, and service technicians. The product combines order intake, automated dispatching, driver mobile apps, real-time tracking, customer notifications, and proof-of-delivery workflows, with APIs for integrating into existing commerce or operational systems.
End-to-end dispatch workflows
Tookan covers the operational flow from task creation through dispatch, driver execution, and completion confirmation. It includes customer notifications, ETA updates, and proof-of-delivery artifacts (e.g., signatures, photos) to support delivery verification. This breadth reduces the need to stitch together separate routing, tracking, and POD tools for common last-mile use cases.
Driver and customer apps
The platform provides mobile apps for drivers/agents to receive jobs, navigate, update statuses, and capture completion evidence. It also supports customer-facing tracking and notifications to reduce inbound “where is my order” inquiries. These capabilities align with last-mile operations that require frequent status updates and customer communication.
API and integration orientation
Tookan offers APIs and webhooks intended for integrating order sources and pushing delivery status back to upstream systems. This supports embedding dispatch and tracking into e-commerce, POS, or custom operational applications. Integration support is important for teams that need Tookan to operate as a component within a broader delivery stack.
Limited enterprise fleet depth
Tookan is primarily oriented to last-mile delivery execution rather than full-scale fleet telematics and compliance. Organizations needing deep vehicle diagnostics, ELD/HOS compliance, or advanced safety programs may require additional systems. This can increase total solution complexity for large fleets with regulated requirements.
Optimization depth varies by scenario
Route planning and dispatch automation are available, but highly constrained optimization (e.g., complex multi-depot, capacity, time windows, and dynamic re-optimization at scale) may require careful validation against specific constraints. Teams with sophisticated routing needs should test performance and constraint handling using real operational data. Some advanced optimization features may depend on configuration and plan level.
Reporting and analytics maturity
Operational reporting is available, but organizations that require extensive BI-style analytics, custom KPI modeling, or long-term performance benchmarking may find built-in reporting insufficient. In such cases, teams often export data to external analytics tools or a data warehouse. This adds implementation effort and ongoing data governance work.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Startup (annual) | $99 per month (billed annually) | Includes 1,000 tasks/month; Unlimited agents/drivers; Additional tasks $0.12/task; 14-day free trial available. |
| Growth (annual) | $249 per month (billed annually) | Includes 3,000 tasks/month; Unlimited agents/drivers; Additional tasks $0.09/task; Includes 1 Customer Booking Form; 14-day free trial available. |
| Standard (annual) | $399 per month (billed annually) | Includes 6,000 tasks/month; Unlimited agents/drivers; Additional tasks $0.06/task; Includes 2 Customer Booking Forms; 14-day free trial available. |
| Startup (monthly) | $129 per month (month-to-month) | Includes 1,000 tasks/month; Unlimited agents/drivers; Additional tasks $0.15/task. |
| Growth (monthly) | $299 per month (month-to-month) | Includes 3,000 tasks/month; Unlimited agents/drivers; Additional tasks $0.12/task; Includes 1 Customer Booking Form. |
| Standard (monthly) | $499 per month (month-to-month) | Includes 6,000 tasks/month; Unlimited agents/drivers; Additional tasks $0.09/task; Includes 2 Customer Booking Forms. |
| Enterprise (custom) | Contact sales / custom pricing | For high task volume and specific customizations; custom pricing for agents/drivers; contact sales. |
| Tookan Lifetime Pro (one-time) | $4,999 one-time | White-label platform; Agent/Driver app & Admin dashboard; Lifetime unlimited drivers; 50,000 tasks included; Additional tasks as low as $0.10; Customer app +$1,000. |
| Tookan Lifetime Premium (one-time) | $8,999 one-time | Everything in Lifetime Pro; 120,000 tasks included; Additional tasks as low as $0.07; Customer app +$1,000. |
| Tookan Headless Enterprise (one-time) | $19,999 one-time | Everything in Lifetime Premium; 200,000 tasks included; Additional tasks as low as $0.04; Includes customer web app / headless customer app. |
Notes: Route optimization is a paid extension (per Tookan FAQ it is charged per task). Prices shown on Tookan's pricing page include both annual (discounted) and monthly rates — the lower set ($99/$249/$399) corresponds to billed-annually pricing while the higher set ($129/$299/$499) corresponds to month-to-month. The vendor indicates a 14-day free trial for new users. All information sourced from Tookan's official pricing and support pages.
