Touch Stay
Event planning software
Guest messaging software
Event management software
Hospitality software
Hotel software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
Take the quiz to check if Touch Stay and its alternatives fit your requirements.
$99 per property per year
Free Trial
Free version unavailable
Small
Medium
Large
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What is Touch Stay
Touch Stay is a digital guest guide platform used by short-term rental hosts and hospitality operators to share property and local information with guests. It provides a branded, mobile-friendly guidebook that can be sent via link or QR code and updated without reprinting materials. The product focuses on pre-arrival and in-stay communication content (e.g., check-in instructions, house rules, recommendations) rather than full event registration or ticketing workflows.
Mobile-friendly digital guidebooks
Touch Stay centers on a web-based guidebook that guests can open on their phones without installing an app. Hosts can organize content into sections such as arrival, Wi‑Fi, appliances, and local recommendations. This fits hospitality use cases where guests need self-serve information during a stay. It is simpler than broader event platforms that prioritize registration, agendas, and attendee management.
Easy sharing via link/QR
The guide can be delivered through a shareable URL and QR code, which supports use at check-in and in-room signage. This approach reduces reliance on email attachments or printed binders and allows last-minute updates. It also supports multiple distribution points (pre-arrival messages, welcome cards, property signage). The sharing model aligns with guest messaging needs where fast access matters.
Centralized content updates
Operators can update instructions and recommendations in one place and have changes reflected immediately for guests. This is useful for operational changes such as lockbox codes, parking instructions, or seasonal guidance. Centralization helps standardize information across multiple properties. It addresses a common hospitality pain point that is not typically covered by event management suites.
Not a full event platform
Touch Stay does not primarily provide event registration, ticketing, badge printing, sponsor management, or complex agenda/session logistics. Organizations running conferences or multi-track events typically require those capabilities. As a result, it is better suited to hospitality guest information than end-to-end event operations. Teams may need separate tools for event lifecycle management.
Limited transactional workflows
The product focuses on information delivery rather than payments, contracts, or inventory-style booking operations. Hospitality teams that need integrated reservations, rate management, or POS-style transactions will likely need additional systems. This can increase tool fragmentation for hotels or larger operators. Integration requirements may grow as operations scale.
Messaging depth may vary
While it supports sharing information to guests, it is not positioned as a full two-way guest communications hub with advanced routing, inbox collaboration, and automation comparable to dedicated messaging platforms. Teams that manage high volumes of guest conversations may require separate communication tooling. Reporting and workflow controls for multi-agent support may be limited depending on plan and setup. This can affect larger property management teams.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| 1 property (single guide) | $99 per year (or $12.50 per month) | Full-feature access for one Touch Stay guidebook; annual and monthly billing available; 14-day free trial. |
| 2nd property (additional guide) | $51 per year (additional) | Per-property reduced rate for the 2nd guide (total for 2 guides = $150/year). |
| Properties 3–5 | $45 per year each (additional) | Tiered per-property pricing for small portfolios (properties 3, 4, 5 each at $45/year). |
| Large portfolios (6+ properties) | Scales down to $20 per property per year (approx.) | Volume discounts for larger portfolios; exact totals are calculated by Touch Stay's pricing calculator and may vary by accommodation type and currency. |
Notes: Touch Stay provides a pricing calculator on its official pricing page to compute exact totals based on number of properties, billing cadence (monthly vs annual), and currency. Pricing information and the availability of a 14-day free trial are documented on Touch Stay's official site and help center.
