Tripleseat
Event planning software
Venue management software
Event management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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Small
Medium
Large
- Retail and wholesale
- Accommodation and food services
- Arts, entertainment, and recreation
What is Tripleseat
Tripleseat is a sales and event management platform designed for hospitality venues such as restaurants, hotels, and event spaces to manage private events and group bookings. It centralizes leads, proposals, contracts, event orders, and client communication to support the end-to-end booking workflow. The product emphasizes venue-centric pipelines and operational handoffs (sales to events/banquets) rather than large-scale conference registration. It is commonly used by venue sales teams and event coordinators to increase booking efficiency and standardize event documentation.
Venue-focused sales workflow
Tripleseat is built around the needs of venues that sell private dining and events, with tools for lead capture, opportunity tracking, and booking pipelines. It supports proposals and contracts that align with typical venue sales processes (minimums, packages, room fees, and service charges). This focus can reduce configuration effort compared with broader event platforms that prioritize attendee registration and ticketing.
Centralized event documentation
The platform consolidates key event artifacts such as BEO-style event orders, menus/package details, and internal notes in a single record. This helps standardize what operations teams receive and reduces reliance on spreadsheets and email threads. Centralization also improves visibility into event status, changes, and approvals across sales and operations.
Integrations for hospitality stack
Tripleseat offers integrations commonly used in hospitality environments, including CRM, email, and select POS/catering/operations tools (availability varies by partner and plan). These integrations can streamline lead intake, communication logging, and downstream operational workflows. For venues with existing systems, integration options can reduce duplicate data entry and improve reporting consistency.
Less suited for conferences
Tripleseat is primarily oriented to venue bookings and hospitality event execution rather than multi-track conferences or large attendee-centric events. Organizations that need robust registration, ticketing, badge printing, mobile agendas, or exhibitor management may find gaps. In those cases, additional tools or a different event platform may be required.
Reporting depth can vary
While the product supports pipeline and event reporting, advanced analytics and highly customized dashboards may require workarounds or external BI tools. Data definitions (e.g., revenue attribution across spaces, packages, and service charges) can require careful configuration to ensure consistent metrics. Teams with complex multi-property reporting needs should validate capabilities during evaluation.
Implementation and change management
Adopting Tripleseat typically involves standardizing templates, workflows, and user roles across sales and operations. Venues migrating from spreadsheets or legacy systems may need time to clean data and align processes. Ongoing success often depends on training and governance to keep records and event orders consistently updated.
Plan & Pricing
Tripleseat (Core product)
- Pricing: Not published on the vendor site; Tripleseat requires requesting a customized quote (contact sales/request-a-quote). See notes below.
Floorplans by Tripleseat (tiered plans)
| Plan | Price | Key features & notes |
|---|---|---|
| Professional | $29 / month | Core design tools, catalog of 70,000+ rentals & decor, unlimited events, unlimited exports, 2D floor plans & 3D designs, seatings chart & guest lists, shareable links. |
| All Access | $39 / month | Everything in Professional + up to 4 logins, branded exports, customizable client dashboard, upload custom decor, additional sharing/permission controls. |
Notes: Floorplans explicitly advertises a 30-day free trial on the official Floorplans by Tripleseat site.
Tripleseat PartyPay (usage-based/pay-as-you-go) Pricing model: Pay-as-you-go (transaction fees) Sign-up: Signing up for PartyPay is free. U.S. Fees (as published by Tripleseat):
- Visa / Mastercard / Discover: 2.75% + $0.15 per transaction
- American Express: 3.7% + $0.15 per transaction
- ACH (bank transfers): $10 per transaction
- Monthly service charge: $10
Additional: Tripleseat documents fees for other integrated processors (Stripe, Fiserv, Square) on its support site; those fees vary by processor and region.
Seller details
Tripleseat, Inc.
Concord, Massachusetts, USA
2008
Private
https://www.tripleseat.com/
https://x.com/tripleseat
https://www.linkedin.com/company/tripleseat/
