Trumpia
Mobile marketing software
SMS marketing software
Guest messaging software
Hospitality software
Hotel software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$39 per month
Free Trial
Free version unavailable
Small
Medium
Large
- Construction
- Accommodation and food services
- Arts, entertainment, and recreation
What is Trumpia
Trumpia is a messaging platform used to run SMS and MMS campaigns and automate customer communications across mobile and digital channels. It supports use cases such as promotions, alerts, appointment reminders, and two-way conversations for marketing and service teams, including hospitality and guest messaging scenarios. The product emphasizes list management, compliance-oriented opt-in/opt-out handling, and workflow automation for triggered messaging.
Multi-channel messaging workflows
Trumpia supports SMS/MMS and can extend messaging to additional channels (such as email and voice) depending on configuration and plan. It provides automation tools to trigger messages based on events, schedules, or customer actions. This helps teams coordinate campaigns and operational notifications from one system rather than managing separate point tools.
Two-way texting and routing
The platform supports conversational messaging, enabling recipients to reply and staff to respond. It typically includes inbox-style handling and routing options to manage replies across teams or locations. This is useful for guest messaging and service recovery workflows where real-time responses matter.
Compliance and list controls
Trumpia includes subscription management features such as opt-in/opt-out handling and keyword-based interactions. It provides segmentation and contact management to target messages and reduce unnecessary sends. These controls help organizations operate within common messaging compliance expectations and carrier requirements.
Hospitality features not full PMS
While it can be used for guest messaging, Trumpia is not a full hotel operations suite (e.g., property management, reservations, revenue management). Hospitality teams may need integrations to connect messaging with core hotel systems. The product therefore fits best as a communications layer rather than an end-to-end hotel platform.
Integration depth varies by stack
Trumpia commonly integrates via APIs and standard connectors, but the out-of-the-box depth can vary by CRM, CDP, or hotel tech ecosystem. Some organizations may require custom development to synchronize profiles, consent status, and event triggers reliably. This can increase implementation time compared with more tightly coupled ecosystems.
SMS deliverability constraints apply
Like other SMS platforms, performance depends on carrier rules, sender type (e.g., toll-free, 10DLC, short code), and campaign practices. Organizations may need to complete registration steps and adjust content to meet carrier filtering requirements. These external constraints can affect launch timelines and message reach.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Lite 1,000 | $39 per month (billed annually) or $49 per month (monthly) | 1,000 SMS messages, 18,000 email messages, online support, unlimited SMS contacts, 2‑way inbox, sign-up forms. (Listed under "Lite Plans" on Trumpia pricing page.) |
| Lite 2,000 | $63 per month (billed annually) or $79 per month (monthly) | 2,000 SMS messages, 25,000 email messages, online support, unlimited SMS contacts. |
| Core 3,000 (Standard) | $94 per month (billed annually) or $118 per month (monthly) | 3,000 SMS messages, 30,000 email messages, online & phone support, unlimited keywords & contacts, 9‑minute response time (listed under "Standard Plans"). |
| Core 5,000 (Standard) | $135 per month (billed annually) or $169 per month (monthly) | 5,000 SMS messages, 50,000 email messages, online & phone support. |
| Core 15,000 (Standard) | $319 per month (billed annually) or $399 per month (monthly) | 15,000 SMS messages, 150,000 email messages, online & phone support. |
| Core 40,000 (Standard) | $719 per month (billed annually) or $899 per month (monthly) | 40,000 SMS messages, 400,000 email messages, online & phone support. |
| Core 100,000 (Standard) | $1,415 per month (billed annually) or $1,769 per month (monthly) | 100,000 SMS messages, 1,000,000 email messages, online & phone support. |
| Core 225,000 (Standard) | $2,527 per month (billed annually) or $3,159 per month (monthly) | 225,000 SMS messages, 2,250,000 email messages, online & phone support. |
| Smart (account-managed tier, shown as a plan family) | $87 per month (billed annually) or $109 per month (monthly) — page shows "Smart Plans" starting at these rates; contact for full pricing for higher credit tiers | Smart features include dedicated account manager, Workbench automated workflows, access control, multiple data sets, campaign consulting, compliance training, priority support, and credit rollover (Smart plans roll over credits one extra month). Page also indicates larger-message Smart/Core tiers are available by selection and may require contacting sales. |
| Add‑ons (selected) | See prices below | Automated Workflows $95/mo each; Data Sets $95/mo each; Additional Users $20/mo each; Campaign Consulting $295/mo; Dedicated Account Manager $95/mo*; Custom Integrations (please inquire, starting at $20/mo); Private Branding $995 one‑time fee; Dedicated short code: contact sales. |
Notes: All prices and quantities are taken directly from Trumpia's official pricing pages (pricing-plans and pricing-add-ons). The site also displays "Sign Up Free" buttons and references a time-limited free trial (see notes).
Seller details
Trumpia, Inc.
Los Angeles, CA, USA
2011
Private
https://www.trumpia.com/
https://x.com/trumpia
https://www.linkedin.com/company/trumpia/
