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VitusVet

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
$319 per month
Free Trial
Free version unavailable
User corporate size
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User industry
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What is VitusVet

VitusVet is a client engagement platform for veterinary practices that provides a mobile app and messaging tools to support communication with pet owners. It focuses on appointment reminders, two-way texting, digital forms, and sharing visit information, rather than serving as a full practice management system of record. The product is typically used by small to mid-sized clinics that want to improve client communications and retention while integrating with existing practice workflows.

pros

Client-facing mobile app

VitusVet provides a pet-owner app that can centralize pet profiles, reminders, and practice communications. This supports ongoing engagement outside the clinic and can reduce inbound calls for routine questions. The app-based approach differentiates it from systems that primarily operate as staff-facing desktop/web tools.

Two-way messaging and reminders

The platform supports two-way texting and automated reminders for appointments and care-related follow-ups. These capabilities help practices shift routine communications away from phone calls. Compared with practice systems that emphasize clinical records and billing, VitusVet concentrates on front-office communication workflows.

Digital intake and sharing tools

VitusVet includes tools such as digital forms and sharing of visit-related information to clients. This can streamline check-in and reduce manual data collection at the front desk. It is commonly positioned as an add-on layer that complements an existing practice system rather than replacing it.

cons

Not a full PIMS

VitusVet is not designed to replace core practice management functions such as medical charting, invoicing, inventory, and end-to-end scheduling. Practices still need a primary system of record for clinical and financial operations. Buyers evaluating it alongside full practice management suites should treat it as a communications layer.

Integration dependency and variability

Value depends on how well it integrates with the clinic’s existing practice management and client data workflows. Integration depth can vary by the underlying system and may affect automation, data synchronization, and staff effort. Clinics should validate supported integrations and specific data flows during evaluation.

Client adoption required

Some benefits rely on pet owners installing and using the mobile app or engaging via text. Adoption can vary by client demographics and communication preferences. Practices may need to maintain parallel communication channels for clients who do not opt in.

Plan & Pricing

Plan Price Key features & notes
Complete Client Engagement Platform $319 per month (billed annually) or $399 per month (month-to-month) Includes intelligent reminders (text/email/app), branded client mobile app, 2-way SMS/MMS texting, appointment & refill reminders, practice analytics, campaign marketing tools, post-appointment surveys and review solicitation, digital payment tools (VitusPay) with checkout tablet and free payment equipment, integrated postcards ($0.68/card), dedicated account manager, phone/email support, free onboarding and unlimited training. Nonprofit discounts available; demo required to access 30-day free trial.

Seller details

VitusVet
Denver, Colorado, United States
2014
Private
https://www.vitusvet.com/
https://x.com/vitusvet
https://www.linkedin.com/company/vitusvet

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