Xopero ONE MSP Backup
Disaster recovery as a service (DRaaS) solutions
Database backup software
Data replication software
File recovery software
Online backup software
PC backup software
SaaS backup software
Server backup software
Backup software
Office 365 management tools
Data recovery software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is Xopero ONE MSP Backup
Xopero ONE MSP Backup is a backup and recovery platform designed for managed service providers to protect customer endpoints and servers. It supports image-based and file-level backup with recovery workflows intended for common MSP operations such as multi-tenant management and centralized monitoring. The product also includes options for protecting selected SaaS workloads (notably Microsoft 365) alongside device and server backups.
MSP-oriented multi-tenant management
The product is packaged and positioned for MSP use cases, including managing multiple customer environments from a single console. This aligns with operational needs such as delegated administration, standardized policy application, and centralized status visibility. For MSPs comparing platforms in this space, multi-tenant workflow support is a practical differentiator versus tools built primarily for single-enterprise IT teams.
Broad workload coverage
Xopero ONE MSP Backup targets a mix of endpoints and servers, and it also addresses selected SaaS backup needs (e.g., Microsoft 365) under the same vendor umbrella. This can reduce the number of separate tools an MSP must operate for common customer protection scenarios. It is relevant for providers that need both device/server recovery and SaaS data protection rather than only one of those areas.
Recovery options beyond file restore
The platform supports recovery workflows that go beyond basic file restore, including image-based recovery scenarios commonly used for system-level incidents. This is useful for MSPs that need to restore full machines after ransomware, disk failure, or OS corruption. In the broader market, having both file-level and system-level recovery capabilities is important when comparing against platforms that focus mainly on SaaS or endpoint-only backup.
DRaaS depth may vary
Although the product is associated with disaster recovery use cases, the depth of DRaaS capabilities (e.g., automated orchestration, runbooks, and frequent non-disruptive testing) can vary by vendor and deployment model. Buyers should validate RTO/RPO controls, failover/failback processes, and whether DR is delivered as a fully managed service or as tooling. This matters when comparing against solutions that are purpose-built primarily for DRaaS.
Microsoft 365 scope needs validation
The product is referenced in the context of Microsoft 365 protection, but Microsoft 365 backup coverage often differs by workload (Exchange, OneDrive, SharePoint, Teams) and by restore granularity. Prospective users should confirm exactly which services are protected, retention options, and whether eDiscovery/legal hold requirements are supported. This is a common evaluation point against dedicated SaaS backup offerings.
Limited public technical transparency
Compared with some larger vendors in the reference space, there is typically less independently verifiable public detail on architecture, scale limits, and third-party security attestations. MSPs with strict compliance requirements may need additional vendor-provided documentation (e.g., SOC reports, encryption key management details, data residency options). This can lengthen due diligence and procurement cycles.
Plan & Pricing
Pricing model: Pay-as-you-go (no public per-unit prices published on official site). Free tier/trial: 14-day free trial available for customers (explicitly stated). Billing: Monthly or annual subscription options mentioned; no-contract model stated. Minimum purchase / constraints (from official site): Minimum cloud license quantities: 5 Endpoint Agents OR 5 Microsoft365 Users OR 5 GitProtect OR 1 Server Agent OR 1 Virtual Agent. Minimum cloud storage unit: 100 GB (allocated in multiples). Public pricing availability: Xopero does not publish per-license or per-GB public prices for Xopero ONE MSP on its website; contact sales or sign up for an account to see tailored pricing. Notes & next steps: To obtain exact prices or a tailored offer, the official site directs visitors to contact Xopero sales or create an account.
Seller details
Xopero Software S.A.
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https://xopero.com/
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