Xref Exit Surveys
Exit interview management software
Talent management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$70 per account per month
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What is Xref Exit Surveys
Xref Exit Surveys is an employee exit survey tool used to collect structured feedback from departing employees and report on attrition drivers. It supports HR and people teams with configurable questionnaires, analytics, and reporting to identify trends by team, location, tenure, or other segments. The product is typically used as part of offboarding and broader employee experience measurement, with an emphasis on confidentiality and standardized data capture.
Purpose-built for exit feedback
The product focuses specifically on exit and offboarding feedback rather than general learning, enablement, or incentive workflows. This specialization supports consistent question sets and repeatable reporting over time. It can help HR teams move from anecdotal exit interview notes to structured, comparable data.
Configurable survey templates
Teams can tailor questionnaires to roles, regions, or business units to reflect different attrition risks and compliance needs. Standardization options support longitudinal analysis while still allowing targeted questions. This is useful for organizations that want a common exit framework with controlled variations.
Reporting for attrition insights
The product provides analytics and reporting to summarize themes and quantify drivers of turnover. Segmenting results (for example by manager, department, or tenure band) supports targeted retention actions. Exportable reporting can also support internal HR reporting cycles and leadership updates.
Narrow scope within TMS
Exit surveys address only one part of the talent lifecycle and do not replace broader talent management capabilities such as performance management, compensation planning, or learning. Organizations often need additional systems to act on findings (e.g., case management, engagement tools, or HRIS workflows). As a result, value depends on how well insights feed into broader people programs.
Integration details may vary
Practical usefulness often depends on integrations with HRIS/ATS systems for automated triggers, user attributes, and segmentation. If integrations are limited or require manual imports, survey distribution and reporting can become more operationally heavy. Buyers typically need to validate available connectors, APIs, and data mapping before rollout.
Response bias and coverage risk
Exit feedback can be affected by low response rates, fear of identification, or selective participation, which can skew results. Even with anonymity controls, small teams or niche roles can be hard to report on without risking re-identification. HR teams may need governance rules (minimum group sizes, redaction) and complementary data sources to interpret results reliably.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Starter | $70 per month (annual) — $80 per month when billed monthly | Standard features: Automated Talent Pooling, Multi-language, Essential Support, Unlimited Users. Employee Turnover Cap: 25 (limits only the first Reference Check or Exit Survey sent to a person). Billed per account; based on organisation size 1–75. |
| Growth | $140 per month (annual) — $160 per month when billed monthly | Standard features + same baseline. Employee Turnover Cap: 50. Billed per account; based on organisation size 76–150. |
| Plus | $290 per month (annual) — $335 per month when billed monthly | All standard features + Custom questions, Report sharing & tracking, Priority support. Employee Turnover Cap: 100. Billed per account; based on organisation size 151–300. |
| Premium | $485 per month (annual) — $560 per month when billed monthly | All Plus features + Bulk Upload Tool, Integrations support, Report sharing & tracking, Priority support. Employee Turnover Cap: 200. Billed per account; based on organisation size 301–500. |
| Enterprise | Custom pricing | Custom solution for organisations 501+ employees. Tailored features, tailored pricing and dedicated account manager — contact sales / request a demo. Employee Turnover Cap is agreed as part of the contract. |
Seller details
Xref Limited
Melbourne, VIC, Australia
2010
Public
https://www.xref.com
https://x.com/xrefhq
https://www.linkedin.com/company/xref/
