ZEGOCLOUD
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
Free TrialFree version
- Information technology and software
- Real estate and property management
- Healthcare and life sciences
What is ZEGOCLOUD
Broad real-time media SDKs
Prebuilt UI components available
Developer-oriented integration model
Limited public enterprise detail
Implementation requires engineering effort
CPaaS breadth may be narrower
Plan & Pricing
Pricing model: Pay-as-you-go (per-minute / per-1,000-minute units) for most realtime media products. Monthly subscriptions for some products (In-app Chat plans, Analytics Dashboard, Support Plans).
Usage-based (summary):
- Voice Call — $0.99 per 1,000 participant minutes. (billed by user-minutes in room).
- Video Call — $3.99 per 1,000 participant minutes.
- Live Streaming — $0.39 per 1,000 minutes (audio); site indicates higher video rates for some modes (refer to product pages/pricing calculator).
- Super Board — $1.99 per 1,000 participant minutes.
- Cloud Recording — $0.59 per 1,000 recording minutes.
- AI Effects — $584 per 2 platforms / month (example starter/basic package shown on pricing page).
- Analytics Dashboard — $299 / month.
Starter / promotional bundles: The site advertises starter bundles (e.g., deeply discounted packs such as 200,000 minutes for $139) and a pricing calculator to estimate monthly cost. Volume/enterprise/custom pricing available via sales.
Tiered-plan product (In-app Chat):
| Plan | Price | Key features & notes |
|---|---|---|
| Free (Basic) | Free | 100 MAU free quota; intended for trial/experience; enable via console. |
| Signaling | $99 / 30-day plan (prepaid) | Signaling-focused (call invitation, room messages, live chat); includes 10,000 MAU free quota; unlimited users. |
| Pro | $369 / 30-day plan (prepaid) | Chat-focused, supports intelligent customer service and complex chat features; includes 10,000 MAU free quota. |
| Enterprise | $999 / 30-day plan (prepaid) | Advanced capabilities (message reactions, room history), higher SLAs; includes 10,000 MAU free quota; contact sales for custom terms. |
Notes on In-app Chat billing: plan fee is prepaid and the default validity is 30 days; MAU overages charged per MAU (e.g., $0.015/MAU or $0.0099 depending on plan). The Free/Signaling/Pro/Enterprise plan table and exact overage rates are published in ZEGOCLOUD docs.
Support Plans (separate add-on): Developer: $0/month (response <24h); Advanced: $349/month (response <8h); Enterprise: Customized (contact sales).
Free tier/trial: Sign-up grants 10,000 free minutes (developer free quota) and the site also advertises a 14-day free advanced support offer and time-limited starter discounts.
Discounts / Options: Starter promotional bundles (limited-time) and volume/enterprise discounts (contact sales).
Seller details
