
ZITADEL
Identity and access management (IAM) software
Identity management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$100 per month
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- Information technology and software
- Media and communications
- Retail and wholesale
What is ZITADEL
ZITADEL is an identity and access management (IAM) platform used to provide authentication, authorization, and user lifecycle management for applications and APIs. It targets software teams building B2B and B2C applications that need SSO, MFA, and standards-based identity integrations. The product is commonly deployed as a managed cloud service or self-hosted, and it emphasizes modern protocols and developer-oriented integration patterns.
Standards-based identity protocols
ZITADEL supports common IAM standards used for application sign-in and federation, including OpenID Connect (OIDC) and OAuth 2.0, and typically SAML for enterprise SSO scenarios. This makes it suitable for integrating with external identity providers and enterprise directories. Standards alignment reduces custom authentication code and helps with interoperability across SaaS and internal apps.
Cloud or self-hosted deployment
ZITADEL is available in a hosted model and also supports self-managed deployments, which can be important for data residency, regulatory requirements, or internal network constraints. This flexibility can fit teams that want a managed service in early stages and more control later. It also supports common containerized deployment approaches used in modern infrastructure stacks.
Developer-focused integration model
ZITADEL is designed to be integrated into applications via APIs, SDKs, and configurable authentication flows rather than only through GUI-driven administration. This approach fits product engineering teams that need to embed login, consent, and token-based access into custom apps. It can reduce reliance on proprietary platform tooling when building identity into multiple services.
Admin UX varies by use case
Compared with some enterprise-first IAM suites, administrative workflows and reporting can be less comprehensive for large-scale governance needs. Organizations that require extensive built-in audit dashboards, access reviews, or complex policy visualization may need additional tooling. The fit is strongest when the primary goal is application authentication and authorization rather than broad IT governance.
Advanced features may require setup
Capabilities such as fine-grained authorization models, complex federation setups, and multi-tenant configurations can require careful design and configuration. Teams without IAM experience may face a learning curve around identity standards, token lifecycles, and secure client configuration. Implementation effort can increase when migrating from legacy authentication systems.
Ecosystem breadth not universal
While it integrates well through standards, the breadth of prebuilt connectors and turnkey integrations can be narrower than platforms that focus heavily on large app catalogs and IT-managed SaaS provisioning. Organizations expecting out-of-the-box integrations for many third-party business applications may need custom configuration. This can affect time-to-value for IT-led rollout scenarios.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Free | $0 per month | All security features; store unlimited users; manage unlimited organizations; 100 Daily Active Users included; 3 identity providers; Community support. |
| Pro | US$100 per month | Starts with 25,000 Daily Active Users included; 3 external identity providers included; 1 custom domain included; 99.5% uptime guarantee; 500,000 Management API requests included; 3 administrators included; Audit trail history 2 weeks; Logs 1 day. Add-ons for Pro: Extended Support & SLA — $999 / month; Data location (select region) — $100 / month. |
| Enterprise (Cloud or Self-hosted) | Custom pricing | Cloud or own infrastructure; Custom Support SLA; Tailored volume pricing; Custom metrics and threat analysis; Technical Account Manager; 99.95% availability (enterprise SLA). Contact sales for pricing. |
Seller details
CAOS AG
St. Gallen, Switzerland
2019
Private
https://zitadel.com/
https://x.com/zitadel
https://www.linkedin.com/company/caos-ag


