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Zscaler Internet Access

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User industry
  1. Information technology and software
  2. Media and communications
  3. Professional services (engineering, legal, consulting, etc.)

What is Zscaler Internet Access

Zscaler Internet Access (ZIA) is a cloud-delivered secure web gateway and security service edge (SSE) component that controls and secures user access to the public internet and SaaS applications. It is used by IT and security teams to enforce web security policies, inspect traffic, and reduce exposure to web-borne threats for on-network and remote users. The service provides inline traffic inspection with policy controls such as URL filtering, cloud firewall capabilities, and optional data protection features like DLP and sandboxing. It is typically deployed by forwarding user traffic to the Zscaler cloud via agents, tunnels, or proxy chaining rather than relying on on-premises web gateways.

pros

Cloud-delivered web security

ZIA delivers secure web gateway functions from the cloud, which can simplify protection for remote and roaming users compared with appliance-based approaches. It supports policy enforcement for web and SaaS access without requiring users to be on a corporate network. Centralized policy management helps standardize controls across locations and user groups.

Inline threat prevention controls

The platform includes web security controls such as URL/category filtering and malware protection, with options for advanced inspection and sandboxing for suspicious content. Inline inspection enables enforcement decisions at the time of access rather than relying only on endpoint detection. These capabilities are relevant for reducing web-borne threats and risky browsing behavior.

Integrated data protection options

ZIA can be configured with data protection capabilities such as DLP policies to detect and control sensitive data movement over web channels. This supports use cases like preventing uploads of regulated data to unsanctioned web apps or file-sharing sites. Integration of web security and data controls can reduce the need to stitch together separate point tools for these specific web egress paths.

cons

Scope limited to web egress

ZIA primarily focuses on securing internet and SaaS access paths; it is not a complete data security program by itself. Organizations often still need additional controls for data at rest, data discovery/classification, endpoint channels, and internal application access. Buyers comparing broader data security platforms should validate which data locations and exfiltration vectors are covered.

Deployment and tuning effort

Implementations typically require traffic forwarding design (agent, GRE/IPsec tunnels, PAC files, or proxy chaining) and careful policy tuning. SSL/TLS inspection and application exceptions can add operational overhead and require coordination with privacy, legal, and endpoint teams. Misconfiguration can lead to user experience issues or gaps in inspection coverage.

Feature packaging and cost complexity

Capabilities such as advanced threat protection, sandboxing, and DLP are commonly licensed as add-ons or higher tiers, which can complicate budgeting and comparisons. Total cost depends on which inspection features are enabled and how broadly they are applied across users and traffic types. Organizations should validate which controls are included in their edition and what is required for their compliance objectives.

Plan & Pricing

Plan Price Key features & notes
Essentials Platform (includes Secure Internet Access / ZIA standard) Contact sales / Custom subscription pricing Includes Secure Internet Access (SWG), Private Access (for 5% of users), standard versions: Digital Experience, Data Security (alert-only), Sandbox, Firewall, Cyber Isolation, Zero Trust for Workloads (1 GB/user/month). Package sizing available by throughput and endpoint counts; pricing not published on site.
Zscaler Platform (full SASE/SSE bundle — includes ZIA) Contact sales / Custom subscription pricing Full internet access, Private Access for all users, inline Data Security across web and apps. Includes advanced data security/isolation features and configurable isolation quotas; package sizing tiers listed (Small up to 200 Mbps, Medium up to 400 Mbps, Large up to 1 Gbps, XL up to 10 Gbps). Pricing not published on site.
Zscaler Internet Access (ZIA) — standalone product Contact sales / Custom subscription pricing Product-level features: Secure Web Gateway (SWG), CASB, Cloud DLP, Cloud Firewall & IPS, Sandbox, Zero Trust Browser, Digital Experience Monitoring. ZIA is offered via subscription and pricing is tailored to number of users, deployment scale, and selected add-ons; no public per-user or per-month prices are published.

Seller details

Zscaler, Inc.
San Jose, CA, USA
2007
Public
https://www.zscaler.com/
https://x.com/zscaler
https://www.linkedin.com/company/zscaler/

Tools by Zscaler, Inc.

Zscaler Zero Trust Cloud
Zscaler Secure Access Service Edge (SASE)
Zscaler Internet Access
Zscaler Private Access
Zscaler Zero Trust Exchange
Zscaler Asset Exposure Management (CAASM)
Zscaler Cloud Access Security Broker (CASB)
Zscaler Cloud Workload Segmentation
Zscaler Data Loss Prevention (DLP)
Zscaler Data Security Posture Management (DSPM)
Zscaler Deception
Zscaler Digital Experience (ZDX)
Zscaler OT/IoT Segmentation
Zscaler Privileged Remote Access
Zscaler SaaS Security Posture Management (SSPM)
Zscaler Unified Vulnerability Management
Zscaler Zero Trust Browser
Zscaler Zero Trust Firewall
Zscaler Zero Trust SD-WAN
Zscaler Cloud Sandbox

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