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YetiForce CRM

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
8 € per month
Free Trial unavailable
Free version
User corporate size
Small
Medium
Large
User industry
  1. Construction
  2. Agriculture, fishing, and forestry
  3. Professional services (engineering, legal, consulting, etc.)

What is YetiForce CRM

YetiForce CRM is an open-source customer relationship management platform used to manage sales, customer service, marketing activities, and related business processes. It targets small to mid-sized organizations and teams that want a self-hosted CRM with broad module coverage and the ability to customize workflows and data models. The product includes role-based access controls, automation features, and a modular architecture that can be extended through configuration and development. It is commonly deployed on an organization’s own infrastructure or hosting provider to retain control over data and system configuration.

pros

Configurable permissions and workflows

YetiForce CRM provides role-based permissions and access controls to manage what users can view and edit. It includes workflow and automation capabilities that can standardize processes such as task creation, notifications, and record updates. These features help teams enforce consistent data handling and operational steps without requiring a separate automation platform.

Open-source and self-hosted

YetiForce CRM can be deployed on-premises or in a private hosting environment, which supports organizations with strict data residency or internal security requirements. The open-source model allows code-level customization beyond typical configuration options. This can be advantageous for teams that need tailored objects, processes, or integrations that are not available out of the box in many cloud-only CRMs.

Broad module coverage

The platform includes modules that cover common CRM needs such as leads, accounts, contacts, opportunities, cases/tickets, and activities. It also supports cross-functional use cases where sales and service teams work from the same system. For organizations seeking an all-in-one CRM footprint without assembling multiple point tools, the breadth of built-in functionality can reduce reliance on add-ons.

cons

Higher admin and IT burden

Self-hosting typically requires internal expertise for installation, upgrades, backups, monitoring, and security hardening. Organizations without dedicated IT resources may find ongoing maintenance more demanding than fully managed SaaS CRMs. The total cost of ownership can increase when factoring in hosting, administration time, and potential consulting support.

Ecosystem varies by integration

Compared with large CRM platforms, the availability and maturity of prebuilt integrations, extensions, and certified implementation partners can be more limited. Some integrations may require custom development or middleware to meet enterprise requirements. This can lengthen implementation timelines when connecting to marketing, telephony, finance, or data warehouse systems.

UI and reporting may require tuning

Teams may need configuration and customization to align the interface, layouts, and dashboards with their specific sales or service processes. Reporting and analytics needs beyond standard operational reporting may require additional setup or external BI tooling. User adoption can depend on how much effort is invested in tailoring the experience and training.

Plan & Pricing

YetiForce — Official paid offerings (from yetiforce.com)

YetiForce Cloud

Plan Price Key features & notes
Small 80 € net / month Up to 19 users; Database: 4 GB; Application: 10 GB; Backup: 120 GB; High Availability & Encryption; optional test environment (extra fee).
Medium 150 € net / month 20–49 users; Database: 8 GB; Application: 20 GB; Backup: 240 GB; High Availability & Encryption.
Large 540 € net / month 50+ users; dedicated infrastructure (2x CPU, 16 GB RAM); Database: 16 GB; Backup: 1200 GB; OS & app: 40 GB; Files: 500 GB; includes SSH, Marketplace add-ons, 2h support, test environment.

Webservice Premium (API add-on)

Plan Price Key features & notes
Small 34 € net / month up to 19 users; extended REST/OpenAPI methods vs free standard Webservice; required for YetiForce Portal.
Medium 64 € net / month 20–49 users.
Large 124 € net / month 50+ users.

PDF Premium (PDF generator add-on)

Plan Price Key features & notes
Small 8 € net / month up to 19 users; create complex PDFs; CSS3/HTML5 compatible.
Medium 20 € net / month 20–49 users.
Large 38 € net / month 50+ users.

Example Marketplace add-on (branding removal)

Plan Price Key features & notes
Small 49 zł net / month Disable YetiForce branding (small tier).
Medium 99 zł net / month Disable branding (medium tier).
Large 199 zł net / month Disable branding (large tier).

Notes: all displayed prices on the official site are shown as net prices (VAT is added where applicable). Cloud and add-on packages may include optional extra services (test environments, support hours) and offer a 5% discount if paid annually (site notes).

Seller details

YetiForce Sp. z o.o.
Poland (exact city: Unsure)
Open Source
https://yetiforce.com/
https://x.com/YetiForceEN
https://www.linkedin.com/company/yetiforce/

Tools by YetiForce Sp. z o.o.

YetiForce CRM

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