Qualified
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- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is Qualified
Qualified is a conversational marketing and pipeline generation platform that helps B2B revenue teams engage website visitors, identify high-intent accounts, and route conversations to sales. It combines live chat, meeting scheduling, and automation to qualify and convert inbound traffic into meetings and opportunities. The product is typically used by marketing, sales development, and sales teams that run account-based motions and want tighter coordination between web engagement and CRM workflows.
Strong website-to-pipeline workflow
Qualified centers on converting inbound website traffic into sales conversations and booked meetings. It supports real-time routing and handoff between automated experiences and human reps to reduce response time. This focus can complement CRM-centric sales tools by improving the top-of-funnel capture and qualification process.
ABM and intent-driven targeting
The platform is designed for account-based engagement, including identifying and prioritizing visitors from target accounts. It supports experiences that vary by account segment and can help teams align web engagement with ABM programs. This is useful for organizations that need more than generic live chat and want account-aware routing and qualification.
Integrations for revenue operations
Qualified commonly integrates with core revenue systems (for example, CRM and marketing automation) to sync conversations, leads, and meeting activity. These integrations help standardize attribution and follow-up workflows across marketing and sales. For teams with established RevOps processes, this reduces manual data entry and improves handoff consistency.
Not a full CRM replacement
Qualified focuses on conversational engagement, qualification, and meeting creation rather than end-to-end opportunity and pipeline management. Organizations still need a CRM and related systems for forecasting, territory management, and full sales process governance. Buyers expecting an all-in-one sales suite may need additional tools to cover those functions.
Value depends on web traffic
The product’s impact is tied to the volume and quality of inbound website visitors and the ability to drive target accounts to the site. Companies with low inbound traffic or primarily outbound-led motions may see less benefit. In those cases, the platform can become underutilized relative to its cost and operational overhead.
Implementation and governance effort
Account-based routing, playbooks, and integrations require ongoing configuration and coordination across marketing, sales, and RevOps. Teams may need to define qualification rules, routing logic, and data hygiene standards to avoid misroutes or noisy lead creation. This can increase time-to-value compared with simpler live chat or scheduling tools.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Premier | Contact sales — price not publicly listed on Qualified's official pricing page | AI SDR Agent (Piper) capabilities: real-time website conversations, schedule sales meetings, 1:1 personalized emails, nurture across channels, surface marketing offers, account-based buying intent, Enterprise Single Sign-On. |
| Enterprise | Contact sales — price not publicly listed on Qualified's official pricing page | Everything in Premier, plus Enterprise Reporting API, multi-language agent, custom cookie & data retention policies, third-party research intent signals, Salesforce sandbox support. |
| Ultimate | Contact sales — price not publicly listed on Qualified's official pricing page | Everything in Enterprise, plus multiple agent profiles, support for multiple websites & brands, multiple production instances, high-volume websites and large contact databases. |
Notes: The vendor's official pricing page (qualified.com/pricing) presents tier names and feature differences but does not list public prices; it instructs prospects to "Schedule a Demo" or "Hire Piper" for a customized plan. The site also offers an interactive "Test Drive PiperX" demo but does not advertise a time-limited free trial or a permanently free tier for the Qualified platform itself.
Seller details
Qualified.com, Inc.
San Francisco, CA, US
2018
Private
https://www.qualified.com/
https://x.com/qualified
https://www.linkedin.com/company/qualified-com/
