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Kixie PowerCall & SMS

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Quality of support
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User corporate size
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User industry
  1. Construction
  2. Retail and wholesale
  3. Professional services (engineering, legal, consulting, etc.)

What is Kixie PowerCall & SMS

Kixie PowerCall & SMS is a cloud-based sales calling and texting platform that provides power/predictive dialing, VoIP calling, and SMS to support outbound prospecting and follow-up. It is used primarily by sales development, inside sales, and small-to-mid-sized contact center teams that need higher call volume with CRM logging. The product focuses on click-to-call and multi-line dialing workflows, local presence, call recording, and CRM integrations to streamline outbound activity tracking and coaching.

pros

High-volume outbound dialing

The platform supports power and predictive dialing to increase outbound call throughput compared with manual dialing. It includes features such as local presence and voicemail drop to reduce time spent on repetitive tasks. These capabilities align well with teams that prioritize call volume and rapid connect attempts over full CRM replacement.

Built-in calling and SMS

Kixie combines VoIP calling with business texting so reps can run common outreach sequences across phone and SMS from one tool. It supports call recording and activity capture that can be used for compliance, QA, and coaching workflows. This reduces reliance on separate telephony and texting tools for teams that mainly operate from a CRM.

CRM integration and logging

Kixie is commonly deployed alongside CRMs to log calls, dispositions, and outcomes back to contact and lead records. This helps managers report on activity and connect rates without requiring reps to manually enter call notes for every attempt. For organizations using a CRM as the system of record, this integration-centric approach can be a practical fit.

cons

Not a full sales suite

Kixie focuses on telephony, dialing, and texting rather than providing end-to-end CRM, pipeline management, or full sales performance management. Teams that want forecasting, territory/quota management, and broader revenue operations workflows typically need additional systems. As a result, it is usually an add-on to an existing CRM and reporting stack.

Compliance varies by use case

Outbound calling and SMS programs often require careful configuration for consent, opt-out handling, and regional regulations. Some compliance responsibilities remain with the customer, including policy design, list hygiene, and legal review for specific jurisdictions and industries. Organizations with strict regulatory requirements may need additional controls and governance beyond the dialer itself.

Advanced analytics may be limited

Conversation intelligence and coaching features in dialers can be narrower than dedicated conversation analytics platforms, especially for deep transcription analytics and multi-channel coverage. Reporting may emphasize activity and connect metrics rather than full revenue attribution and advanced performance modeling. Larger teams may need BI tooling or specialized analytics products to meet enterprise reporting needs.

Plan & Pricing

Plan Price Key features & notes
Professional Contact sales / Not listed on pricing page Business phone service, CRM integration, automations, click-to-call / click-to-text, SMS templates, voicemail drop, live call coaching, Unlimited Minutes (US/Canada). 7-day free trial (no credit card required). Source: Kixie pricing page.
Single-Line PowerDialer Contact sales / Not listed on pricing page Professional features + single-line PowerDialer, calling session management, Unlimited Minutes (US/Canada). Source: Kixie pricing page.
Multi-Line PowerDialer Contact sales / Not listed on pricing page Professional features + PowerDial up to 10 lines (up to 10 simultaneous), calling session management, Unlimited Minutes (US/Canada). AI Human Detection (Premium) listed as +$30/month on the pricing page. Source: Kixie pricing page.

Add-ons & usage-based charges (from Kixie official support pages):

  • AI Human Detection (Premium) — +$30/month (listed on official pricing page).
  • Outbound SMS (US/Canada) — $0.01 to $0.013 per SMS Unit (incoming SMS free). Source: Kixie Support: SMS Messaging Basics.
  • Initial Minutes Reserve Charge — $50 initial reserve balance invoiced on billing (funds phone minutes/SMS; replenished automatically). Source: Kixie Support: What is the Minutes Reserve Charge?
  • Phone numbers / Toll-free numbers — US toll-free numbers listed at $5 per month on Kixie features page; additional per-country number pricing and per-minute voice rates are provided in downloadable CSVs on Kixie’s support article “Advanced Pricing - Per Minute Call Rates, SMS, and Numbers”.
  • Detailed per-minute voice rates, international SMS rates, and phone-number pricing by country are available in the CSV attachments on Kixie’s official support article; Kixie asks customers to contact support or sales for special requests.

Seller details

Kixie, Inc.
Santa Monica, CA, USA
2015
Private
https://www.kixie.com/
https://x.com/kixie
https://www.linkedin.com/company/kixie/

Tools by Kixie, Inc.

Kixie PowerCall & SMS

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