Claap
Conversation intelligence software
Sales acceleration software
Meeting management software
Note-taking software
Transcription software
Video communications software
Screen and video capture software
Business collaboration software
Knowledge transfer software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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€8 per license per month
Free TrialFree version
Small
Medium
Large
- Information technology and software
- Professional services (engineering, legal, consulting, etc.)
- Agriculture, fishing, and forestry
What is Claap
Claap is an asynchronous video collaboration and meeting follow-up tool that records meetings, generates AI notes, and supports sharing short video updates with context. It is used by sales, customer success, and product teams to capture calls, summarize outcomes, and distribute clips and action items without requiring everyone to attend live meetings. The product combines meeting recording/transcription with threaded comments, highlights, and shareable video pages to support knowledge transfer across teams.
Asynchronous video collaboration
Claap supports sharing short video messages and meeting recordings with comments and reactions, which helps teams collaborate without scheduling additional meetings. This is useful for distributed teams that need quick context sharing and review. The workflow is oriented around sharing and discussing recordings rather than only storing transcripts.
AI notes and summaries
Claap generates meeting notes and summaries from recorded calls, reducing manual note-taking. It helps users capture decisions, next steps, and key moments for follow-up. This can improve consistency of call documentation compared with relying on individual note quality.
Clips and highlights workflow
Claap enables users to create and share clips/highlights from longer recordings, making it easier to distribute relevant segments to stakeholders. This supports coaching, handoffs, and internal enablement by focusing attention on specific moments. The approach aligns with common conversation-intelligence use cases where teams review key excerpts rather than full calls.
Not a full sales suite
Claap focuses on recording, summarization, and sharing rather than end-to-end sales execution. Organizations typically still need a CRM and dedicated sales engagement/forecasting tools for pipeline management, sequencing, and forecasting. This can increase integration and process dependency on other systems.
Feature depth varies by use case
Teams looking for advanced conversation analytics (for example, deep coaching scorecards, extensive deal risk signals, or highly configurable reporting) may find the product less comprehensive than specialized platforms. Some organizations require more granular analytics and governance features for large-scale revenue operations. Fit depends on whether the primary need is collaboration and sharing versus analytics-heavy coaching.
Data governance and compliance needs
Recording and transcribing meetings can introduce privacy, consent, and retention requirements that vary by region and industry. Buyers may need to validate controls such as retention policies, access management, and auditability against internal standards. This can add procurement and rollout complexity, especially in regulated environments.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Basic (Free) | Always free | 10 videos per user, 300 mins of recording; Calendar & conf-call sync; 99-language transcript; Basic AI summary; Chrome recorder extension; Collaborative workspace. (Free Basic license). |
| Starter | €8 per license/month (annual billing) — €10 per license/month if billed monthly (20% higher) | Intended for quick video updates; up to 30 min per video. (Introduced in Claap "Update New Licenses" announcement). |
| Pro | €24 per license/month (annual billing) — €30 per license/month if billed monthly (20% higher) | Unlimited recordings; 1,000 mins/month; Advanced AI summaries; Meeting insights; AI-powered video editing; 10+ integrations; Speaker & video insights; Advanced collaboration; Private channels. |
| Business | €48 per license/month (annual billing) — €60 per license/month if billed monthly (20% higher) | Unlimited recordings and unlimited recording time; CRM auto-complete/enrichment; AI-generated emails; AI coaching; Deal insights; Claap AI ("Ask Anything"); Smart Tables; Admin recording & sharing control; Priority support. |
| Enterprise | Custom pricing (contact sales) | All Business features plus SSO, SCIM user provisioning, white-glove onboarding, migration support, Claap API, Claap MCP; tailored security & support. |
