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Ringover

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
$15 per user per month
Free Trial
Free version unavailable
User corporate size
Small
Medium
Large
User industry
  1. Real estate and property management
  2. Accommodation and food services
  3. Professional services (engineering, legal, consulting, etc.)

What is Ringover

Ringover is a cloud-based communications platform that provides VoIP calling, messaging, and contact-center style call handling for sales and support teams. It is used to provision business phone numbers, route and record calls, and track call activity for outbound and inbound workflows. The product also offers integrations with common CRM and helpdesk tools and includes analytics features for monitoring team performance.

pros

Cloud telephony and PBX features

Ringover provides cloud PBX capabilities such as number provisioning, IVR, call routing, call queues, and voicemail without on-premises hardware. Teams can use softphones and mobile apps to place and receive business calls from multiple locations. This supports distributed sales and support operations that need centralized administration and consistent call handling.

Sales and support workflow tools

The platform includes features commonly used in outbound and inbound operations, such as call recording, call tagging/notes, and performance dashboards. Supervisors can monitor activity and review calls for coaching and quality assurance. These capabilities align with sales acceleration and contact-center use cases where call outcomes and agent activity need to be tracked.

Integrations for activity logging

Ringover offers integrations intended to sync calling activity with CRM and customer support systems. This reduces manual data entry by logging calls and related metadata into the system of record. For teams that rely on CRM-centric workflows, this helps connect telephony activity to pipeline and customer history.

cons

Not a full sales suite

Ringover focuses on communications and call operations rather than end-to-end sales execution. Organizations still typically need a separate CRM for pipeline management, forecasting, and advanced sales analytics. Teams looking for a single system to manage the entire revenue process may find the scope narrower than dedicated sales platforms.

Contact center depth may vary

While it supports call queues, routing, and monitoring, some advanced contact-center requirements can exceed what UCaaS-first products provide. Examples include complex workforce management, deep QA automation, and highly customized omnichannel routing. Buyers with enterprise contact-center needs may need to validate feature depth and scalability for their specific scenarios.

Video conferencing not primary focus

Although the product is positioned across unified communications categories, video conferencing is not typically the core capability compared with calling and PBX functions. Organizations that require advanced meeting features, large webinar capabilities, or extensive conferencing administration may need to assess whether Ringover meets those requirements. This can lead to using a separate dedicated video platform.

Plan & Pricing

Plan Price Key features & notes
Quicktalk $15 per user/month (annual, 12‑month commitment) / $24 per user/month (monthly) Business phone system for small teams; 1 local or toll‑free number; Unlimited local & international calls; Business call greeting; Virtual AI receptionist. (Offered via Quicktalk by Ringover.)
SMART $21 per user/month (annual, 12‑month commitment) / $29 per user/month (monthly) Unlimited calls to 110 destinations; Local numbers from 43 countries (annual only); Mobile, web & desktop apps; IVR & call forwarding; Call logs & recordings; Click‑to‑call; Access to API; Call & voicemail transcription AI; Call summary AI. Free trial: 7‑day trial of SMART (up to 3 users, 120 outbound minutes).
BUSINESS $44 per user/month (annual, 12‑month commitment) / $54 per user/month (monthly) All SMART features plus: Local numbers from 65 countries (annual only); Advanced IVR (smart routing, call groups, call queues); 2 integrations; Advanced analytics; Coaching (double listening, whispering); Webhooks.
ADVANCED Custom pricing — contact sales All BUSINESS features plus: Call campaigns; Power Dialer; Call scripts; Voicemail drop; Local Presence Dialing; 3 integrations; Single Sign‑On. (Advanced is sell‑to‑enterprise; price available via sales.)

Additional official add‑ons (listed on Ringover pricing page): Empower Conversational AI — $39 / license / month (excl. taxes); Omnichannel messaging — $29 / license / month; AI Voice Agent (AIRO) — from $0.39 / minute; AI Assistant (Target First) — $99 / website / month; Cadence — $59 / user / month; Team Activity Analytics — $6 / license / month; CRM Autofill — $5 / license / month.

Seller details

Ringover Group
Paris, France
2018
Private
https://www.ringover.com/
https://x.com/ringover
https://www.linkedin.com/company/ringover/

Tools by Ringover Group

Empower By Ringover
Ringover

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