Ringy (formerly iSales)
CRM software
Outbound call tracking software
Sales acceleration software
SMS marketing software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$119 per month
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What is Ringy (formerly iSales)
Ringy (formerly iSales) is a sales engagement and calling platform that combines a lightweight CRM with power dialing, call tracking, and SMS capabilities. It is primarily used by outbound sales teams and call-centric organizations to manage leads, run calling campaigns, and log communications. The product emphasizes built-in telephony workflows (dialer, local presence, call recording) and text messaging from within the same interface rather than serving as a full enterprise CRM.
Built-in power dialing workflows
Ringy centers on outbound calling with features such as power/auto dialing, call routing, and call recording to support high-volume sales activity. These capabilities reduce reliance on separate dialer tools and help standardize rep workflows. For teams that sell primarily by phone, this focus can be more practical than broader CRM suites.
SMS and calling in one
The platform supports SMS alongside voice calling, enabling reps to alternate between calls and texts while keeping activity tied to lead records. This helps teams run multi-touch outreach without stitching together separate texting tools. It is particularly relevant for small to mid-sized teams that want a single system for phone-and-text engagement.
Call tracking and attribution support
Ringy includes call tracking-oriented capabilities such as number management and logging of call outcomes and recordings. This supports basic attribution and performance review for outbound campaigns and individual reps. Organizations that need call-centric reporting can benefit without deploying a separate call tracking product.
Not a full enterprise CRM
While Ringy includes CRM functionality, it is typically positioned as a call-first system rather than a comprehensive CRM platform. Organizations needing advanced territory management, complex forecasting, extensive customization, or deep object modeling may find gaps. Larger deployments often require integration with a primary CRM system.
Compliance depends on configuration
SMS and outbound calling introduce regulatory requirements (e.g., consent management, opt-out handling, calling time rules) that vary by region and industry. Ringy can support compliant workflows, but teams generally must configure processes and templates carefully and maintain their own compliance controls. Buyers should validate features needed for their specific regulatory environment.
Integration ecosystem may be narrower
Compared with broad CRM and marketing automation platforms, Ringy typically offers a smaller set of native integrations and marketplace options. This can increase dependence on APIs, middleware, or manual processes for connecting to other systems (e.g., marketing automation, data enrichment, support tools). Integration requirements should be confirmed during evaluation.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Ringy (flat-rate) | $119 per month | Includes CRM + Cloud VOIP Softphone, click-to-call, lead management, reports & analytics, call recording, local caller ID, SMS & email drip automation, mobile app. Subscription includes 1,000 outbound SMS credits and 1,000 outbound voice minutes per month. Optional add-ons: Power Dialer (+$70/mo), Call Scripting (+$10/mo), AI Tools (+$10/mo). Usage-based charges: $0.01 per outbound text, $0.01 per outbound voice minute, $0.03 per outbound MMS, $0.001 per outbound email. Phone number costs: $1 per local phone number per month; $10 per toll-free number per month. Promotional pricing (example): temporary $20 off offer noted on site. Free trial: site states you can "Start with a free trial." |
