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WhatConverts

Features
Ease of use
Ease of management
Quality of support
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Pricing from
$30 per month
Free Trial
Free version unavailable
User corporate size
Small
Medium
Large
User industry
  1. Professional services (engineering, legal, consulting, etc.)
  2. Construction
  3. Real estate and property management

What is WhatConverts

WhatConverts is a lead tracking and attribution platform that helps marketing and sales teams capture inbound leads and connect them to the marketing sources that generated them. It centralizes call tracking, form and chat lead capture, and lead management in a single interface, with reporting focused on channel and campaign performance. The product is commonly used by agencies and SMBs that need multi-channel attribution and call-centric lead visibility without deploying a full CRM suite.

pros

Multi-channel lead attribution

WhatConverts links inbound calls, web forms, and chat leads to marketing sources such as campaigns and landing pages. It provides reporting that helps teams understand which channels and keywords drive leads rather than only clicks. This supports practical budget decisions for teams that run paid search and other performance marketing programs.

Strong inbound call tracking

The platform includes call tracking features designed for marketing attribution, including tracking numbers and call detail records tied to lead records. It captures call metadata and can support workflows where phone calls are the primary conversion event. This is useful for service businesses and agencies that need to prove which campaigns generate phone leads.

Centralized lead capture workflows

WhatConverts consolidates leads from multiple capture points into a unified lead inbox with source details and activity history. Teams can route, tag, and manage leads without relying on a separate system for basic intake. This can reduce manual reconciliation compared with using separate tools for call tracking, forms, and reporting.

cons

Not a full CRM

WhatConverts focuses on lead capture and attribution rather than end-to-end pipeline management. Organizations that need forecasting, complex opportunity stages, and account hierarchies typically still require a dedicated CRM. As a result, teams may need integrations to cover downstream sales execution.

Limited AI sales assistant depth

While it supports call-related workflows, it is not primarily positioned as an AI-first sales assistant or deep conversation intelligence suite. Advanced coaching features such as automated deal insights, rep scorecards, and extensive conversational analytics may be limited compared to specialized platforms. Buyers prioritizing speech analytics for sales enablement should validate feature depth against their requirements.

Attribution scope depends on setup

Accurate attribution requires correct tracking configuration across numbers, forms, and campaigns, and results can vary with tagging discipline and channel coverage. Cross-device and multi-touch attribution can be challenging in general, especially when leads move between online and offline interactions. Teams should plan for ongoing governance to keep source data consistent.

Plan & Pricing

Plan Price Key features & notes
Call Tracking (Single Account) $30 per month Includes $30 monthly usage credit; track phone calls & texts, dynamic number insertion, instant tracking numbers, call recording/transcripts, API access. Start 14-day free trial.
Plus (Single Account) $60 per month Includes $30 monthly usage credit; all Call Tracking features plus track forms & chat, campaign & keyword reporting, Google/Bing Ads & Analytics integrations. Start 14-day free trial.
Pro (Single Account) $100 per month Includes $30 monthly usage credit; all Plus features plus Call Flows, Report Builder, Scheduled Reports, HIPAA option. Start 14-day free trial.
Elite (Single Account) $160 per month Includes $30 monthly usage credit; all Pro features plus Customer Journey, Multi-click marketing attribution, Pages Visited, Lead Intelligence. Start 14-day free trial.
Plus (Agency - Unlimited Accounts) $500 per month Includes $250 monthly usage credit; unlimited accounts, API access, agency reporting. Start 14-day free trial; plan can be personalized.
Pro (Agency - Unlimited Accounts) $800 per month Includes $300 monthly usage credit; all Plus features plus Call Flows, Report Builder, Scheduled Reports, HIPAA. Start 14-day free trial; can be personalized.
Elite (Agency - Unlimited Accounts) $1250 per month Includes $400 monthly usage credit; all Pro features plus Customer Journey, Multi-click attribution, Lead Intelligence. Start 14-day free trial; can be personalized.

Usage-based / add-on rates (official documentation & help center)

  • Form/Chat/Transaction tracking: $0.10 per lead action (per documentation).
  • Additional local numbers: $2.50 each (individual plans) / $1.75 each (agency rates per blog post on official site).
  • Additional local minutes: $0.045 per min (4.5¢) individual / $0.04 per min agency.
  • Additional toll-free numbers: $3.50 each individual / $3.00 each agency.
  • Additional toll-free minutes: $0.065 per min individual / $0.06 per min agency.
  • Call transcription: $0.02 per min.
  • Text messages: $0.03 each.
  • White Label: $50 per month (optional add-on).
  • AI Analysis (billed by input/output groups): $0.015 per input group; $0.05 per output group (official AI usage rates page).

Notes: All listed plans include a monthly usage credit (amount varies by plan) which can be applied to phone numbers, minutes, texts, and lead actions. Additional usage is billed according to published rates. Pricing and rates are shown on WhatConverts' official Pricing and Help Center pages and the official blog/AI rates documentation.

Seller details

WhatConverts
Tallahassee, Florida, USA
2014
Private
https://www.whatconverts.com/
https://x.com/whatconverts
https://www.linkedin.com/company/whatconverts/

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