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BrandMentions

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
$79 per month
Free Trial
Free version unavailable
User corporate size
Small
Medium
Large
User industry
  1. Accommodation and food services
  2. Education and training
  3. Arts, entertainment, and recreation

What is BrandMentions

BrandMentions is a media monitoring and social listening platform that tracks brand, product, and keyword mentions across social networks, news sites, blogs, forums, and other web sources. It is used by marketing, PR, and customer experience teams to monitor reputation, identify trends, and respond to conversations. The product combines real-time alerts, basic sentiment indicators, and reporting dashboards, with options to track competitors and campaigns. It is typically positioned for small to mid-sized teams that need broad web monitoring without an enterprise-only deployment model.

pros

Broad web mention coverage

The platform monitors multiple source types beyond major social networks, including news, blogs, and forums. This helps teams capture conversations that do not occur on owned social channels. It supports keyword and brand queries that can be organized into projects for ongoing tracking.

Real-time alerts and workflows

BrandMentions provides alerting for new mentions, enabling faster response for PR issues and customer complaints. Users can route findings into internal processes by exporting data and using notifications. This is useful for teams that prioritize timely detection over deep research-grade analysis.

Accessible reporting for SMB teams

The product includes dashboards and shareable reports oriented around mention volume, sources, and basic sentiment. It generally requires less setup than platforms designed for large-scale research operations. This makes it practical for smaller teams that need monitoring and periodic reporting without extensive configuration.

cons

Limited advanced analytics depth

Compared with higher-end brand intelligence suites, analysis features such as topic modeling, audience segmentation, and custom taxonomies are typically less extensive. Sentiment and categorization may require manual review for accuracy, especially in niche industries or non-English contexts. Teams needing rigorous research workflows may outgrow the analytics layer.

Data access and API constraints

Access to historical data, raw data exports, and API capabilities can be more limited than enterprise listening platforms, depending on plan and source. This can restrict integration into BI stacks or data science pipelines. Organizations with strict data retention and audit requirements may need additional tooling.

Not a full social suite

While it supports monitoring and some engagement-oriented use cases, it is not designed as an end-to-end social media management system for publishing, approvals, and multi-account governance. Social selling features are generally lighter than dedicated sales engagement platforms. Teams may need separate tools for publishing calendars and complex collaboration.

Plan & Pricing

Plan Price Key features & notes
Starter $99 /mo (billed quarterly) or $79 /mo (billed annually) 15 keywords, 5k mentions/month, Daily updates, AI Sentiment. For small businesses.
Pro $299 /mo (billed monthly) or $249 /mo (billed annually) 30 keywords, 30k mentions/month, Hourly updates, AI Sentiment for any language, White-label reports, AI Assistant & AI Insights.
Expert $499 /mo (billed monthly) or $399 /mo (billed annually) 50 keywords, 100k mentions/month, Realtime updates, AI Sentiment for any language, White-label reports, AI Assistant & AI Insights, API & Boolean Search, up to 10 years historical data.
Enterprise Custom / Contact sales / Book a demo Unlimited keywords & mentions, Realtime updates, Application white-label, Strategic AI analysis, Historical data, fully customizable enterprise solutions.

Seller details

BrandMentions
Bucharest, Romania
2015
Private
https://brandmentions.com/
https://x.com/brandmentions
https://www.linkedin.com/company/brandmentions

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