Kangaroo Rewards
Loyalty management software
Demand generation software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
Take the quiz to check if Kangaroo Rewards and its alternatives fit your requirements.
$59 per month
Free Trial
Free version unavailable
Small
Medium
Large
- Retail and wholesale
- Arts, entertainment, and recreation
- Accommodation and food services
What is Kangaroo Rewards
Kangaroo Rewards is a loyalty management platform used by consumer-facing businesses to create and run points-based rewards, VIP tiers, and referral-style incentives. It supports use cases such as increasing repeat purchases, capturing customer profiles, and driving return visits through targeted offers. The product is commonly positioned for small to mid-sized retailers, restaurants, and service businesses that want a packaged loyalty program with integrations to commerce and POS systems.
Packaged loyalty program features
The platform provides core loyalty mechanics such as points accrual/redemption, rewards catalogs, and tiered/VIP structures. These capabilities cover common loyalty program requirements without requiring custom development. It also supports promotions and incentives that can be used to encourage repeat purchases and higher basket sizes.
Customer engagement and offers
Kangaroo Rewards includes tools to create targeted offers and campaigns tied to customer activity. This helps teams run demand-generation tactics from within the loyalty program, such as win-back offers and birthday rewards. The focus on loyalty-linked engagement can reduce reliance on one-off discounts by tying incentives to behaviors.
Integrations for transactional data
The product is designed to connect loyalty activity to purchase data through integrations (commonly via POS and/or eCommerce connections, depending on deployment). This enables automated point issuance and more accurate customer histories than manual entry. Integration-driven tracking also supports reporting on program participation and redemption behavior.
Limited enterprise-grade extensibility
For complex loyalty strategies (multi-brand, multi-region, or highly customized earn/burn rules), packaged configurations may be restrictive. Organizations with heavy requirements for bespoke workflows, advanced segmentation, or custom data models may need additional tooling or services. This can increase implementation effort compared with platforms built primarily for large enterprises.
Demand generation depth varies
While it supports loyalty-driven promotions and outreach, it may not replace a full marketing automation stack for omnichannel journeys and advanced experimentation. Teams that require sophisticated lifecycle orchestration, attribution, and cross-channel personalization may need to integrate additional systems. This can add operational complexity for marketing teams.
Integration coverage depends on stack
Actual integration breadth and depth depend on the specific POS/eCommerce systems in use and the available connectors. If a business uses a less common system, integration may require workarounds or custom integration. Gaps can lead to delayed data sync, manual reconciliation, or reduced reporting accuracy.
Plan & Pricing
Main official pricing (loyalty.kangaroorewards.com/pricing-2):
| Plan | Price | Key features & notes |
|---|---|---|
| Loyalty Essentials | $59 per month (billed annually) | Point Rewards, Point Redemption, Referral Module, Digital Coupons/Offers, Social Sharing Rewards, Customer Segmentation, Dashboard Reporting, Email Support. |
| Engagement Package | $99 per month (billed annually) | Everything in Essentials plus Contest/Raffle Module, Spin to Win, A la Carte Rewards, Gift With Purchase, Event Rewards, eGift Cards, Email/Live Chat Support. |
| Ultimate | $199 per month (billed annually) | Everything in Engagement plus Tier Rewards, Partner Rewards, Email/SMS/Push Marketing, 1000 Emails/month included, Marketing Automation, eCommerce License, Survey Module, CX Kiosk. |
| Ultimate Plus | $299 per month (billed annually) | Everything in Ultimate plus Geo-Targeting, 1000 SMS/month, 10,000 Emails/month, Custom Branded Android & iOS Apps, API license (purchase), White-Glove Support. |
| Enterprise | Custom pricing | Tailored features, contact sales. |
Other official pricing pages / variants observed on vendor site (official pages - see notes):
- loyalty.kangaroorewards.com/pricing (alternate page):
| Plan | Price | Key notes |
|---|---|---|
| Core | $79 per month | Core loyalty features (points, redemptions). |
| Plus | $199 per month | Mid-tier features. |
| Elite | $349 per month | White-label app, API, AI campaigns, advanced analytics. |
| Enterprise | Custom pricing | Contact sales. |
- get.kangaroorewards.com/pricing (alternate official listing):
| Plan (named tiers) | Price | Key notes |
|---|---|---|
| Attract | $59 USD / mo | Point Redemptions, Referral Marketing, Digital Coupons, Social Sharing, Customer App, Segmentation, Dashboard, Up to 4 Registers. |
| Keep | $99 USD / mo | Everything in Attract plus Event Triggered Rewards, Gift with Purchase, Contest/Raffle, Spin-to-Win, A la Carte. (Shows “Start My Free 30 Day Trial” CTA on some plans.) |
| Connect | $199 USD / mo | Everything in Keep plus Tier Rewards, Partner Rewards, Marketing Engine, Reviews/Surveys, Marketing Automation, System Integrations. (Shows “Start My Free 30 Day Trial” CTA.) |
| Grow | $299 USD / mo | Everything in Connect plus White Label App, Geo-Targeting, API Access (additional charges may apply), 1000 SMS/mo, 10,000 Emails/mo, White-Glove Service. |
- loyalty.kangaroorewards.com/pricing-s-app (Shopify app pricing):
| Plan | Price | Key notes |
|---|---|---|
| Ultimate Plan (Shopify App) | $199 USD per month | Includes 1000 orders; additional orders billed at $0.20 per order. |
Notes: All tables above are taken directly from the vendor’s official website pages. There are multiple official pricing pages with differing tier names and price points; I have included each official variant found.
Seller details
Kangaroo Rewards Inc.
Montreal, QC, Canada
Private
https://www.kangaroorewards.com/
https://x.com/kangaroorewards
https://www.linkedin.com/company/kangaroo-rewards/
