Purplepass
Box office software
Event management platforms
Event marketing software
Event registration and ticketing software
Event management software
Registration software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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Pay-as-you-go
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What is Purplepass
Purplepass is an event registration and ticketing platform used to create events, sell tickets online, and manage attendee check-in. It supports reserved seating and general admission use cases for venues, promoters, and organizations running ticketed events. The product combines ticketing, basic event pages, and on-site box office tools in a single system.
Reserved seating and seat maps
Purplepass supports reserved seating workflows, including seat selection and venue seating maps, in addition to general admission ticketing. This is useful for theaters, performance venues, and events where seat inventory matters. It also enables organizers to manage ticket types and capacity controls tied to seating sections.
Online sales plus box office
The platform covers both online ticket sales and on-site operations such as will-call and check-in. This helps organizations that need a single tool for pre-event sales and day-of-event scanning. It is positioned for event operators that run recurring events and need repeatable box office processes.
Core registration and reporting tools
Purplepass includes standard registration and ticketing features such as promo/discount codes, order management, and attendee lists. It provides reporting for sales and attendance that supports basic reconciliation needs. These capabilities align with common requirements for small to mid-sized event teams.
Limited enterprise ecosystem depth
Compared with more enterprise-oriented platforms in this category, Purplepass typically offers a narrower set of advanced integrations and extensibility options. Organizations with complex CRM, fundraising, or data-warehouse requirements may need additional middleware or custom work. This can increase implementation effort for larger institutions.
Marketing automation is basic
While it supports event pages and common promotional tools, it is not primarily a full event marketing automation suite. Teams that require advanced segmentation, multi-step campaigns, and deep attribution may need to pair it with dedicated marketing platforms. This can add operational overhead across systems.
Best fit for ticketed events
The product is optimized for ticket sales and admission control rather than complex conference-style agendas and multi-track session management. Events that require speaker management, session enrollment, and extensive badge logistics may find gaps. In those cases, a more conference-focused event management platform may be a better fit.
Plan & Pricing
Pricing model: Pay-as-you-go
Service fees (per paid ticket):
- For-profit events: 2.5% + $0.99 per ticket.
- Non-profit events: 2.0% + $0.99 per ticket.
Credit card processing:
- Online (card-not-present): 3.0%.
- Box office (card-present): 2.5% + $0.25 per transaction.
Box office fees: None (Purplepass does not charge box office fees).
Fees for free events / COMPs: None.
Sign-up fees: None.
Other itemized costs:
- Bulk pre-printed ticket stock: Thermal $0.10; Full-color custom $0.12.
- Custom wristbands: Tyvek $0.06; Vinyl $0.12.
- Map building fees: None.
Support & limits: 24/7 support included; unlimited events and unlimited ticket types.
Notes: Organizers can choose who pays service fees (customer or organizer). Option to use your own merchant account or Authorize.net. Volume/enterprise discounts and custom contracts may be available on request.
