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Infor Sales & Event Management

Features
Ease of use
Ease of management
Quality of support
Affordability
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What is Infor Sales & Event Management

Infor Sales & Event Management is a hospitality-focused sales and event operations application used to manage group business, meetings, and catering events. It supports hotel and venue teams with tools for lead and opportunity tracking, function space and resource scheduling, and event order documentation for operational handoff. The product is typically deployed in properties that use Infor’s hospitality suite and need tighter alignment between sales, event planning, and on-property execution.

pros

Hospitality-specific event workflows

The product is designed around hotel and venue processes such as group sales, catering events, and function space management. It supports event documentation and operational handoffs that align with banquet and conference services workflows. This makes it a fit for properties that need event management tied closely to hospitality operations rather than general-purpose event registration.

Integration with Infor hospitality stack

Infor Sales & Event Management commonly integrates with other Infor hospitality systems used for property operations and finance. This can reduce duplicate data entry across sales, event planning, and downstream operational systems when deployed as part of a broader Infor environment. Organizations already standardized on Infor can benefit from a more consistent data model and vendor support path.

Centralized space and resource scheduling

The product supports managing function space inventory, event calendars, and related resources needed to deliver events. Centralizing these elements helps teams coordinate multiple events across rooms, dates, and service requirements. This is particularly relevant for hotels and venues that must balance group business with day-to-day property constraints.

cons

Less suited for public ticketing

The product is oriented toward hotel group and catering operations rather than consumer-style ticket sales and attendee marketing. Organizations running large public conferences may need additional tools for registration, ticketing, and attendee engagement. This can increase the number of systems required for end-to-end event marketing and attendee lifecycle management.

Best value in Infor ecosystem

While it can be used independently, the strongest operational fit is typically when paired with other Infor hospitality products. If an organization uses a different PMS/ERP/CRM stack, integration work may be required to achieve comparable data flow and reporting. This can affect implementation time and total cost of ownership.

Complexity for smaller venues

Hospitality-grade sales and event operations systems often include configuration for space types, service standards, and multi-department workflows. Smaller venues with simpler processes may find the setup and ongoing administration heavier than lightweight event planning tools. Training needs can be higher for teams without dedicated sales and events systems experience.

Seller details

Infor
New York, NY, USA
2002
Subsidiary
https://www.infor.com/
https://x.com/infor
https://www.linkedin.com/company/infor/

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