Humanitix
Event registration and ticketing software
Event management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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Pay-as-you-go
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What is Humanitix
Humanitix is an event registration and ticketing platform used to create events, sell tickets, and manage attendee registration and communications. It targets organizers running community, education, charity, and business events that need online ticketing with basic event operations workflows. A key differentiator is its positioning around directing platform profits to charitable causes while still providing standard ticketing and registration capabilities. The product is typically used for in-person events and can also support online event registration flows depending on organizer setup.
Core ticketing and checkout
Humanitix supports creating ticket types, collecting attendee details, and processing payments through an online checkout. Organizers can manage orders, refunds, and attendee lists from an admin interface. These capabilities align with common requirements for small to mid-sized events where registration and ticket sales are the primary workflow.
Built-in event operations tools
The platform includes operational features such as attendee communications, basic reporting, and check-in support for door management. This reduces reliance on separate form builders and manual spreadsheets for common tasks. For many organizers, this provides an all-in-one workflow from registration through attendance tracking.
Mission-driven fee model
Humanitix differentiates through a model where profits are directed to charitable causes, which can matter for nonprofits and community organizers. This can be a deciding factor when multiple ticketing tools provide similar baseline registration features. The positioning may also help organizers align event tooling with organizational values and stakeholder expectations.
Limited enterprise event depth
Compared with platforms oriented toward large conferences, Humanitix may offer fewer advanced capabilities such as complex multi-track agendas, sponsor/exhibitor management, and deep onsite mobile app experiences. Organizations running large-scale, multi-day events may need additional tools for full event lifecycle management. Fit depends on how much of the event program and onsite experience must be managed inside one system.
Integrations vary by stack
Integration coverage and depth can be a constraint for teams that require tight connectivity with CRM, marketing automation, data warehouses, or custom identity systems. If required integrations are not available natively, teams may need middleware or custom workarounds. This can add operational overhead for organizations with mature data and automation requirements.
Branding and customization constraints
Ticketing platforms often impose limits on page layout, checkout customization, and advanced conditional logic for registration flows. If an organization needs highly tailored registration journeys, complex approval workflows, or fully white-labeled experiences, the available configuration may not be sufficient. In those cases, teams may supplement with additional web tooling or custom development.
Plan & Pricing
Pricing model: Pay-as-you-go (booking fee charged per paid ticket/donation/add-on). No subscription, admin or sign-up fees; free events incur no booking fees.
Free tier/trial: Free events are free (zero booking fees) and have access to platform features. No time-limited trial listed.
Example costs (official Humanitix site; currency-dependent):
- United States (Humanitix US pricing page): Standard — 2.1% + $0.99 per paid ticket. Payment processing listed as 2.9% + $0.30. Charities & Schools — 1% + $0.99 per paid ticket. Custom pricing available for large events..
- Global / Help Centre rates (per-currency booking fees shown on Humanitix Help Centre pages):
- USD (Help Centre table): Standard 5% + $1.29 per paid ticket; NFP 3.9% + $1.29; Box office 3% + $1 per paid ticket.
- AUD: Standard 4% + $0.99 per paid ticket; NFP 2.5% + $0.50; Box office 3% + $1 per paid ticket.
- NZD: Standard 5% + $0.49; NFP 3% + $0.30; Box office 3% + $1 per paid ticket.
- GBP: Standard 5.6% + £0.55; NFP 4% + £0.30; Box office 3% + £1.
- EUR/CAD/FJD/MXN: Standard 2.1% + €/$/FJD/MXN 0.99 per paid ticket + credit card fees charged by Stripe; NFP 1% + €0.99 per paid ticket + Stripe fees. (See Humanitix Help Centre for full per-currency table.)
Discounts / options: Reduced NFP/charity/school rates available on application. Box office (in-person/manual) fees differ for supported currencies. Hosts can choose whether fees are passed on to buyers, absorbed, split, or tipped. Some payment methods (AMEX surcharge, Afterpay/ZipPay) have specific handling. Custom pricing available for large events.
Notes & limitations: Free tickets/events are free; no fees for manual orders/imported tickets; Humanitix states its default gateway covers payment processing for some currencies (USD/AUD/NZD/GBP), while other currencies require a connected Stripe account and may incur Stripe card fees. Always confirm the currency-specific rates on Humanitix's official pricing/help pages.
Seller details
Humanitix Pty Ltd
Sydney, NSW, Australia
2016
Private
https://humanitix.com/
https://x.com/humanitix
https://www.linkedin.com/company/humanitix/
