GoReminders
Online reputation management software
SMS marketing software
Review management software
Appointment reminder software
Proactive notification software
Online appointment scheduling software
E-commerce software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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£8 per month
Free Trial
Free version unavailable
Small
Medium
Large
- Agriculture, fishing, and forestry
- Construction
- Transportation and logistics
What is GoReminders
GoReminders is a web-based SMS and email messaging platform focused on appointment reminders and customer notifications for service businesses. It supports two-way texting, automated reminder workflows, and messaging templates to reduce no-shows and streamline client communication. The product also includes features commonly used for customer engagement such as review requests and basic contact management. It is typically used by small and midsize local businesses that schedule appointments and want a lightweight messaging-first system.
Strong SMS reminder automation
GoReminders centers on automated appointment reminders and follow-up messages delivered via SMS and email. It supports configurable timing and message templates, which fits common no-show reduction workflows. Two-way texting enables staff to confirm, reschedule, or answer questions without switching channels. This focus can be simpler to deploy than broader all-in-one marketing suites.
Two-way texting for operations
The platform supports conversational messaging, which is useful for day-to-day scheduling changes and customer service. Centralized message history helps teams track client interactions over time. This operational orientation aligns well with appointment-based businesses that need quick responses. It can reduce reliance on phone calls for routine confirmations.
Customer engagement add-ons
GoReminders includes adjacent capabilities such as review requests and customer outreach messages that extend beyond reminders. These features support basic reputation and retention workflows without requiring a separate tool. For small teams, having reminders and review requests in one system can reduce tool sprawl. The feature set is oriented toward practical, repeatable communications rather than complex campaign management.
Limited full marketing suite depth
Compared with broader customer engagement platforms in the same space, GoReminders is more focused on reminders and texting operations. Organizations needing advanced segmentation, multi-step omnichannel journeys, or deep CRM automation may find gaps. Reporting and attribution for marketing performance may be less comprehensive than specialized marketing platforms. This can matter for teams running high-volume, multi-campaign programs.
Scheduling and commerce not core
Although it can support appointment-related workflows, it is not primarily positioned as a full online scheduling and e-commerce system. Businesses that require robust booking pages, resource scheduling, payments, and complex service catalogs may need additional software. Integrations may be necessary to connect scheduling and billing systems. This increases implementation effort for end-to-end booking-to-payment workflows.
Reputation management breadth varies
Review requests are helpful, but full online reputation management often includes broader monitoring, listing management, and multi-location governance. Companies with many locations or strict brand controls may need more advanced tooling. Social listening and cross-channel publishing capabilities are typically outside a reminders-first product scope. As a result, larger marketing teams may outgrow the reputation features.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Basic | £8 per month (monthly) — £6 per month (billed annually) | Text message & email reminders; 1 automated reminder per appointment; customize send time; 1 calendar; unlimited users/logins. (Prices shown on official site for a sample selection of 25 appointments/month; TRY FREE — no credit card.) |
| Professional | £23 per month (monthly) — £19 per month (billed annually) | Everything in Basic plus up to 3 automated reminders per appointment; different reminders at different times; automated appointment confirmations; multiple timezones. (TRY FREE — no credit card.) |
| Scale | £38 per month (monthly) — £31 per month (billed annually) | Everything in Professional plus multiple staff/calendars (unlimited) and multi-location (unlimited). (TRY FREE — no credit card.) |
Note: The official pricing page uses an appointment-volume selector (example shown: 25 appointments/month) and may display localized currencies. All plan pages state “14 days free. No credit card required.”
