Infegy Starscape
Audience intelligence platforms
Social media analytics software
Social media listening tools
Social media marketing software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$249 per month
Free Trial
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What is Infegy Starscape
Infegy Starscape is a social listening and consumer insights platform that analyzes public online conversations to help teams understand sentiment, topics, and audience segments. It is used by market research, brand, and communications teams for brand health tracking, campaign measurement, competitive monitoring, and trend discovery. The product emphasizes AI-assisted text analytics and interactive exploration of conversation data, with options to build dashboards and reports for stakeholders.
Deep conversation text analytics
The platform focuses on analyzing unstructured social and online conversation data, including topic discovery and sentiment-oriented views. This supports exploratory research workflows where users need to move from broad themes to specific posts and examples. It is well-suited to qualitative-plus-quantitative analysis of consumer language rather than only surface-level engagement metrics.
Audience and segment exploration
Starscape supports breaking down conversation data into audience segments and attributes to help users understand who is driving a narrative. This is useful for persona development, message testing, and identifying communities around a topic. Compared with tools centered primarily on publishing or ad activation, it is oriented toward insight generation from organic conversation.
Dashboards and reporting workflows
The product provides dashboards and reporting outputs intended for ongoing tracking and stakeholder updates. This helps teams operationalize listening programs across brands, categories, or campaigns. It fits organizations that need repeatable reporting in addition to ad-hoc research.
Not a full marketing suite
While it supports measurement and insights, it is not primarily designed as an end-to-end social media marketing platform for publishing, community management, and paid social execution. Teams that need integrated content calendars, approvals, and multi-network publishing may require additional tools. This can increase workflow complexity when marketing execution and listening must be tightly coupled.
Data coverage varies by source
As with most listening tools, accessible data depends on each publisher’s policies and available APIs, which can limit completeness for certain networks or historical depth. Users should validate which sources, geographies, and time ranges are available for their specific use cases. This is particularly important for regulated industries or teams needing consistent longitudinal datasets.
Learning curve for advanced analysis
Insight platforms with flexible querying, segmentation, and taxonomy management typically require training to use effectively. Organizations may need to invest time in query design, category setup, and governance to ensure consistent results across teams. Without that process, outputs can vary between analysts and reduce comparability over time.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Pulse AI | $249 per month (starting) | AI Studio / Pulse AI: No dashboards (insights-only); type a query to get AI-powered summaries; unlimited queries; up to 3-year lookback. Price shown on Infegy pricing page as "Starting at $249/mo." |
| Core | Not publicly listed (Contact sales) | 1 Analyst seat (create dashboards, unlimited queries); Quick Search seats; onboarding, training, dedicated client success; historical data dating back 13 months. |
| Pro | Not publicly listed (Contact sales) | Everything in Core plus 3 Analyst seats, multiple quick-search seats and view-only seats; custom alerting & metrics; Excel data downloads; historical data dating back 3+ years. |
| Enterprise | Custom pricing (Contact sales) | Everything in Pro plus sharing with organizations outside your own; 5 Analyst seats; historical data for 5+ years; SSO. |
Notes:
- Source: Infegy official pricing page (Platform > Pricing). Price numbers are only published for Pulse AI ("Starting at $249/mo"); Core/Pro/Enterprise require contacting Infegy ("Get Started" / "Contact Sales").
- Infegy also offers an "API Only" option; the Infegy API page states two billing approaches: (1) usage tiers based on committed annual spending (discounts available) and (2) pay-as-you-go, but no public unit prices are listed on the official site. See Infegy API page for billing model description.
Seller details
Infegy, Inc.
Kansas City, Missouri, USA
2006
Private
https://www.infegy.com/
https://x.com/infegy
https://www.linkedin.com/company/infegy/
