Mappedin
Location intelligence software
Digital wayfinding software
Business intelligence software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$165 per map per month
Free Trial unavailable
Free version
Small
Medium
Large
- Retail and wholesale
- Real estate and property management
- Accommodation and food services
What is Mappedin
Mappedin is an indoor mapping and digital wayfinding platform used to create interactive maps and navigation experiences for complex venues such as malls, airports, campuses, and event spaces. It provides tools and APIs/SDKs to publish maps across web, mobile, kiosks, and digital signage, and to support search, routing, and points-of-interest discovery. The product is typically used by venue operators and developers who need to integrate indoor maps into customer-facing and operational applications. It differentiates through a focus on indoor spatial data modeling and multi-channel wayfinding delivery rather than general-purpose CRM or field sales mapping.
Indoor mapping and routing focus
Mappedin is purpose-built for indoor environments where GPS is unreliable and where multi-floor routing and venue-specific points of interest matter. It supports wayfinding workflows such as searchable directories, turn-by-turn directions, and accessible route considerations depending on implementation. This specialization fits venues that need indoor navigation rather than primarily outdoor territory planning or lead mapping. It aligns well with digital signage and kiosk use cases common in large public spaces.
Developer APIs and SDKs
The platform offers APIs/SDKs intended for embedding maps and wayfinding into existing web and mobile applications. This supports custom UX, integration with venue apps, and the ability to connect map experiences to other systems (for example, tenant directories or event schedules). Compared with more packaged location tools, this approach can reduce constraints when teams need bespoke interfaces. It also enables consistent map experiences across multiple channels when implemented from the same underlying data.
Multi-channel wayfinding delivery
Mappedin is designed to publish the same venue map content to different endpoints such as web, mobile, kiosks, and on-site displays. This helps organizations maintain a single source of truth for POIs and map updates rather than managing separate assets per channel. Centralized updates are useful for venues with frequent tenant, gate, or room changes. The product’s orientation toward visitor-facing experiences fits customer service and operations teams that manage on-site navigation.
Not a full BI suite
Although it can support analytics use cases, Mappedin is not positioned as a general business intelligence platform with broad data modeling, dashboards, and governance across enterprise datasets. Organizations often still need a separate BI tool for cross-functional reporting and advanced analytics. Data export and integration may be required to combine wayfinding usage with sales, marketing, or operational KPIs. Buyers expecting an end-to-end BI replacement may find gaps.
Indoor data creation overhead
Indoor mapping requires accurate floor plans, POI definitions, and ongoing maintenance as venues change. The effort to digitize, validate, and keep maps current can be significant, especially for multi-building campuses or frequently changing retail environments. Implementation timelines and costs depend heavily on data readiness and stakeholder coordination. This overhead is typically higher than adopting outdoor mapping tools that rely on existing basemaps.
Value depends on integrations
Many high-value scenarios require integration with directories, booking systems, accessibility data, or on-site experience platforms. Without these connections, the solution may function primarily as a standalone map rather than a workflow driver. Integration work can require developer resources and ongoing API maintenance. Organizations with limited technical capacity may prefer more turnkey products, depending on requirements.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Free | $0 | Create your first digital map; includes unlimited floors, map editor, indoor navigation, AI mapping (floorplan-to-map), real-time collaboration, share & embed, PDF export, Mappedin Scan iOS app. (All maps start on Free.) |
| Pro | $165 per map / month (monthly billing) | Everything in Free plus Mappedin SDK & API access, developer tools (Studio, Blue Dot Generator), multi-building mapping, private maps, advanced exports, MS Places IMDF integration. Annual billing available ("Save up to 17%"). |
| Partner | Custom (contact sales) | Includes unlimited floors; partner invoicing, volume pricing, shared VAR licensing, white-labeled solutions, tailored SLAs, dedicated support. |
| Solution | Custom (contact sales) | Custom wayfinding, premium directories, indoor positioning (blue dot), analytics, data sync, multi-language support, industry-specific solutions; designed for complex/large deployments. |
Seller details
Mappedin Inc.
Waterloo, Ontario, Canada
2011
Private
https://www.mappedin.com/
https://x.com/mappedin
https://www.linkedin.com/company/mappedin/
