TextIt
Bot platforms software
Conversational intelligence software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$25 per month
Free Trial
Free version unavailable
Small
Medium
Large
- Public sector and nonprofit organizations
- Education and training
- Agriculture, fishing, and forestry
What is TextIt
TextIt is a visual bot-building platform used to design and run automated conversations over messaging channels, with a strong focus on SMS and WhatsApp-style flows. It is commonly used by NGOs, public-sector programs, and businesses to build interactive messaging workflows for support, surveys, reminders, and data collection. The product emphasizes a flow-based editor, integrations via webhooks/APIs, and contact/segment management to operationalize messaging at scale.
Flow-based bot builder
TextIt provides a visual flow editor for building conversational logic without requiring full-time software development. Teams can model branching dialogs, collect structured inputs, and route users based on rules and attributes. This approach supports rapid iteration for operational messaging use cases such as surveys, triage, and reminders.
Messaging-channel connectivity options
TextIt is designed around deploying bots to real messaging channels rather than only web chat. It supports connecting to SMS and commonly used messaging platforms through channel connectors and provider integrations. This makes it suitable for organizations that need to reach users on mobile-first channels.
Operational tools for campaigns
The platform includes contact management, grouping/segmentation, and message scheduling/broadcast-style capabilities that support ongoing programs. It also supports webhooks and API-based integrations to push collected data into external systems. These features help teams run repeatable messaging operations beyond a single chatbot experience.
Limited native conversation analytics
Compared with products positioned specifically for conversational intelligence, TextIt is less centered on deep conversation analytics and coaching-style insights. Reporting tends to focus on flow performance and operational metrics rather than advanced intent discovery or agent-assist analytics. Organizations may need external BI tooling for more sophisticated analysis.
Complexity grows with scale
As flows become large, maintaining and testing complex branching logic can become time-consuming. Governance features such as reusable components, versioning, and structured environments may not match what some enterprise teams expect from larger bot platforms. This can increase operational overhead for multi-team deployments.
Channel and provider dependencies
SMS/WhatsApp-style deployments often depend on third-party messaging providers and channel policies. Costs, deliverability, and feature availability can vary by region and provider, which affects total cost and reliability. Some organizations may need additional vendor management and compliance work to run production programs.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Monthly subscription | $25 per month | Includes 1,000 Messaged Contacts; additional messaged contacts $0.01 per contact/month; Unlimited Messages; 200 Flows; 200 Groups; 200 Campaigns; 10 Channels; 10 Integrations; 10 User Logins; designed for scale (contact sales for 100,000+ messaged contacts). |
Seller details
Nyaruka
Kigali, Rwanda
2012
Private
https://textit.com/
https://x.com/textit
https://www.linkedin.com/company/nyaruka
